Bob Manning

Bob Manning Email and Phone Number

Retired @ Retired
Bob Manning's Location
Greater Sydney Area, Australia
Bob Manning's Contact Details

Bob Manning personal email

n/a
About Bob Manning

Experienced Technical Operations Manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Requirements Analysis, Enterprise Architecture, ITIL, and IT Service Management. Strong operations professional with a Applied Science focused in Computing Science from University of Technology, Sydney.

Bob Manning's Current Company Details
Retired

Retired

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Retired
Bob Manning Work Experience Details
  • Retired
    Retired
    Retired Sep 2024 - Present
    View
  • Cgi
    Technical Operations Manager (Gas Markets)
    Cgi Aug 2012 - Present
    Sydney
    As a Technical Operations Manager, Bob’s primary responsibility is to manage the daily operation of all Service Level Agreement (SLA) activities in the Technical Operations space across the AEMO and REMCO Gas Market Systems. His duties include but are not limited to:• Oversight of the delivery of day-to-day support activities;• Resource Management to ensure both SLA and Project/Discretionary resource requirements are satisfied;• Monitoring of application performance to ensure corrective action is taken to maintain acceptable process run times;• Monitoring SLA dependent activities to ensure timeframes are delivered to;• Act as an escalation point for issues raised by the customer or staff;• Ensure staff have the appropriate level of training for the role they are performing;
    View
  • Logica, Now Part Of Cgi
    Team Leader
    Logica, Now Part Of Cgi Apr 2002 - Jun 2010
    Service Design and Transition
    View
  • Logica
    Technical Architect
    Logica 2002 - 2010
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  • Logica
    Team Leader
    Logica 2002 - 2009
    View
  • Logica
    Service Architect
    Logica 2002 - 2007
    View
  • Pacific Power
    Senior Technical Specialist
    Pacific Power 1981 - 2002

Bob Manning Skills

It Management Itil Requirements Analysis It Service Management Solution Architecture Integration Junit Soa Virtualization Sql Project Delivery Leadership It Strategy Software Project Management Service Delivery Enterprise Architecture Software Development Business Analysis Outsourcing

Bob Manning Education Details

Frequently Asked Questions about Bob Manning

What company does Bob Manning work for?

Bob Manning works for Retired

What is Bob Manning's role at the current company?

Bob Manning's current role is Retired.

What is Bob Manning's email address?

Bob Manning's email address is bo****@****ica.com

What schools did Bob Manning attend?

Bob Manning attended University Of Technology, Sydney.

What skills is Bob Manning known for?

Bob Manning has skills like It Management, Itil, Requirements Analysis, It Service Management, Solution Architecture, Integration, Junit, Soa, Virtualization, Sql, Project Delivery, Leadership.

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