Bob Marshall Email and Phone Number
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My goals as an executive leader are to impact culture, build a dynamic team, establish the strategy and execute the vision. Whether it’s operations or sales, I run these functions as a business through a People-first Approach, developing Transformational Strategies, Inclusive Execution, and with Simplification. People-first Approach:I am passionate about fostering a driven culture and creating a pathway for employees to work at their highest potential. Through transparency and rigor, I am deliberate in my actions and treat my employees with dignity and respect and hold them accountable.Transformational Strategies:To create and execute a shared vision, I believe in first creating an inclusive culture. I first gain buy-in with the leadership team and employees by creating open dialogue on challenges. On team calls, I actively listen to try to understand employees' pain points and collectively resolve different issues. Innovative Execution: I communicate the strategy we want to accomplish and not just one time. My goal is for everyone to learn from each other and at the end of the day the team knows our strategy, how to execute against it, and is held accountable for the metrics. Simplicity:Systems and processes are a critical component to scaling organizations - I intentionally create simplified, rhythmic systems that are purposeful and will still operate in my absence.
Esfm® Usa
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Division Vice PresidentEsfm® Usa Oct 2024 - PresentWayne, Pa, Us
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Regional Vice PresidentCompass Group Usa Esfm Sep 2023 - Present
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Svp SalesBrightview Landscapes Oct 2020 - Jun 2023Blue Bell, Pennsylvania, UsRecruited back by Divisional President to turnaround and scale the sales organization for a $3B commercial landscaping services company. Aggressively grew the sales team from 160 to 210 business developers over 3 years by building branch sales teams across the US. • Grew new sales from $190M to a record $330M in 3 years by developing a strategic framework that included training, recruitment, and a standardized sales process. • Cultivated new leaders across the organization by focusing on internal employee development, identifying top talent, and implementing a robust training program, setting clear goals and objectives and measurements. • Reduced turnover by 29% by individually meeting with all direct and indirect team members and providing a transparent approach to gaining buy-in and managing challenges and wins.• Revamped recruiting strategy by transitioning from 12 external firms to hiring 3 internal recruiters who managed 80% of hiring from outreach and 20% through referrals.• Conducted a monthly employee call with 90% participation rate to provide recognition to employees and status updates on the organization. • Scaled selling organization and grew seller output 10% year-over-year. -
Chief Executive OfficerCe Rental, Inc. Aug 2018 - Oct 2020Raleigh, North Carolina, UsExpanded operations of a $30M event rental company to $48M in 2 years through organic growth and acquisition across 10 locations in the Southeast US. Developed robust pipeline of highly actionable acquisition targets – a ~$30M late-stage pipeline – through a defined M&A growth strategy.• Produced 7% year-over-year organic revenue growth and consistent TTM Revenue & EBITDA growth by implementing foundational operating and sales competencies. • Set clear sales goals, creating an accountability cadence and best practices across the portfolio.• Created a streamlined approach to business by implementing technology, operational metrics & reporting cadence to scale.• Restructured the board to include strategic board members & advisors with deep sales and industry knowledge. -
Svp OperationsBrightview Landscapes Sep 2015 - Aug 2018Blue Bell, Pennsylvania, UsRecruited by former colleague to stand up the national account and sales team at a $2B commercial landscaping services company. Promoted to lead the Mid-West Region ($200M revenue) and BrightView Enterprise Solutions ($180M revenue) business. • Generated $250M contract value of new business sales by developing a national account and national sales strategic plan through targeted verticals and client headroom. • Achieved 95% client retention by designing and executing a national account process to include monthly/quarterly KPI’s and client engagement. • Realized revenue 7% YoY organic revenue growth and EBITA margin improvement by 20bp YoY for the mid-west region by improving metrics management with rigor and accountability
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Evp/GmWorkforce Insight Jul 2014 - Oct 2015
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Senior Vp OperationsAramark Mar 2008 - Jul 2014Philadelphia, Pennsylvania, UsDirected all operations in Parks & Destinations with a $275M annual revenue, 46 locations and 3000 employees throughout the U.S., including Denali National Park, Glacier Bay, Lake Powell, and Lake Tahoe. • Oversaw hotel operations, food & beverage, retail, snowmobiling, house boating, tour operations, fleet operations, and horseback riding. • Positioned Parks & Destination for growth by developing a multiyear strategic plan, consistent standards, and stabilizing operations.• Steered cross-functional team in developing a division wide guest service program that included service standards, training, and measurement tools recognition programs to improve guest services. • Achieved double digit safety and loss improvements through focused rigor. -
President / Gm Wheeling Island GamingDelaware North Companies Aug 2005 - Mar 2008Buffalo, Ny, UsPromoted to lead operations and improve community reputation. Passed a gaming bill to protect the revenue and EBITA of the $200M racetrack casino, complete with 2300 slot machines, 45 table games, and a 20-table poker room.• Achieved consistent EBITDA growth and passed a gaming referendum by developing strategic plan to address operational performance, marketing, community involvement and engagement and lobbying initiatives.• Grew EBITDA 30% to $60M over a 3-year period through effective marketing, strategic growth, and process improvement. • Led a statewide campaign to pass a referendum to legalize table gaming in West Virginia. Won 70% of local county vote in favor of measure. -
Regional Vp Operations Parks & ResortsDelaware North Companies Sep 2002 - Aug 2005Buffalo, Ny, Us
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Director Of Facilities & ServicesAccenture May 1999 - Sep 2002Dublin 2, Ie -
GmWyndham Hotels & Resorts Sep 1993 - May 1999GM, Wyndham Playhouse Square, Cleveland, OhioGM, Wyndham Sugar Bay Resort, St. Thomas Resident Manager, Wyndham Franklin Plaza, Phila. Pa.Rooms Division Manager - Wyndham Morgan Bay, St. Lucia
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Executive HousekeeperSands Hotel And Casino 1988 - 1993
Bob Marshall Skills
Bob Marshall Education Details
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Widener UniversityHotel & Restaurant Management -
Atlantic Cape Community CollegeCulinary Arts
Frequently Asked Questions about Bob Marshall
What company does Bob Marshall work for?
Bob Marshall works for Esfm® Usa
What is Bob Marshall's role at the current company?
Bob Marshall's current role is Division Vice President ESFM Compass USA. SVP/C-Level Executive → PE CEO → Board Member → People-First Leader → Operations & Sales • Innovative Strategic Development & Execution • Customer Engagement.
What is Bob Marshall's email address?
Bob Marshall's email address is bo****@****man.com
What is Bob Marshall's direct phone number?
Bob Marshall's direct phone number is +126797*****
What schools did Bob Marshall attend?
Bob Marshall attended Widener University, Atlantic Cape Community College.
What skills is Bob Marshall known for?
Bob Marshall has skills like Hospitality, Resorts, Team Building, Budgets, Hospitality Management, Food And Beverage, Leadership, Operations Management, Hospitality Industry, Customer Service, Hotels, Strategic Planning.
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