Bob May Email & Phone Number

Buckeye, Arizona, United States

Provide leadership to help clients derive competitive advantage from their data assets and analytic capabilities. Deploy advanced analytics for decision support, helping clients transform data into actionable insights for better decision making. Create an Analytics roadmap that will leverage data management, business intelligence and data visualization to build the right capabilities to mine data for insights that can create value.

Atlanta Metropolitan Area

Design and build data visualization solutions utilizing Tableau. Design and develop robust BI infrastructure to support production ready solutions; examples include Tableau Prep and row level security for hundreds of roles/users.

Greater Atlanta Area

Lead Business Intelligence department to provide multiple solutions for reporting and analysis. Build BI data warehouse via ETL and data modeling tools. Provide dashboards, reports, and support self-serve analytics for 500+ users across the globe. Manage Business Intelligence developers and production team in multiple US locations and India. Support all areas of the business including Gaming Operations, Finance, Purchasing and Supply chain. Responsible for providing senior leadership for BI on all major IT projects.

Responsible for Retail Payment Systems (RPS) division’s Business Intelligence (BI) Strategy and implementation. Developed and instituted a Business Intelligence Roadmap and project prioritization process that is utilized by senior management to meet client objectives. Manage staff, vendors, and budgets, while adhering to business requirements, change controls, and best practices. Developed and instituted a BI Roadmap for 400+ users across Marketing, Collections and Credit Risk. Used roadmap to build out a $ 4 million infrastructure to support reporting, direct marketing, credit risk analysis, collections recovery and visual analytics. Implemented SAS analytics for 350 clients. Provided a self-service BI solution at an annual cost of $600k, which is at least 50 % lower than comparable systems. Redesigned reporting and analytics solution for 400 + users leveraging SQL server and Tableau. Solution was utilized to produce hundreds of reports in a production environment and to replace outsourced campaign management reporting saving $ 750k annually. Served as program manager for developing new project intake and production system ticketing system to meet compliance requirements. Responsible for budgeting ($200k outside spend) and vendor selection/contract

Small software-as-a-service company that provides customer/marketing intelligence services to a wide variety of clients (e.g. Equifax, restaurants). Offerings include intelligence strategy, market research, analytics, data mining & modeling and reporting solutions. Manage strategic partner relationships to form a core team of 30 senior professionals that are available for client engagements.Responsible for all phases of client relationships: prospects, developing customer intelligence programs, establishing core program team and delivering program results.Designing and building entire analytics structure; hardware, software, web services and client access to reports

Manage IT and marketing resources (20) to support Marketing Data Mart (MDM), Retail Relationship Management (RRM) and Sales Lead System (SLS). Annual budget exceeds $ 3 MM with multiple vendor contracts. Manage the Customer Relationship Facility (CRF), Retail Relationship Management (RRM) and Sales Lead System (SLS) application support teams.  Designed and Managed Marketing Data Mart, Retail Relationship Management and Sales Lead System. Annual budget of $ 3 M. Collaborated with Harte-Hanks to create sophisticated household name/address matching algorithm to support branch sales activities and incentive programs. Managed Customer Relationship Facility (CRF) system. Successfully managed the migration of CRF production support activities to eight (8) IBM global resources in India, resulting in a cost savings of $ 200k/year Redesigned MIS hardware and application architecture utilizing SAS and MS Office products, which improved performance by 50% and tripled the size of the data warehouse. Led the transition team for merging Crestar and SunTrust marketing data marts as part of the two banks merger. This transition had previously failed twice under IT and consulting leadership.

Master Of Business Administration (M.B.A.), Finance, General

Bachelor Of Science (Bs), Accounting