Since August 2014 I have resigned from the AA franchise and have gone fully independent. I feel it was the right time to make the move and I am now sourcing my customers predominately through recommendations and a small level of advertising.Chloe Gardner of Durrington High School who is tasking her pupils as part of their GCSE curriculum course work to build a website for me

Key in underwriting new personal lines motor and household products to direct sales affinity schemes, which included, police officers, fire fighters and ambulance personnel. Delivered philosophy and product training on motor, home and travel insurance to the twilight operation at London & Edinburgh. This was carried out over a twelve week period and was delivered to over twenty customer service agents.Instrumental in the introduction of the ‘PoliceGuard’ motorcycle scheme at ITT London & Edinburgh Insurance Company. . This included comprehensive market research, policy writing and setting rates with the company actuaries. This proved to be a highly successful scheme with a COR of 86%The Facilitation of change management workshops for 100+ staff who moved from flexible to retail contracts. Delivered in a timely manner that ensured a smooth transition of resources to meet new client demands.Jointly ran the pilot for a revised absence management procedure in Worthing, West Sussex that reduced the sporadic absence of over 200 staff from over 6% to under 2.5%. This process was constantly evolving over the trial period and in now recognized as best practice for Norwich Union in all their UK offices