A positive and energetic automotive technician, specializing in Japanese cars, who has a mechanical aptitude and the ability to professionally inspect, repair and maintain vehicles of all types. Robert’s patience compliments his excellent troubleshooting and repairing abilities. These traits along with over 30 years experience enable him to produce exceptional results and a highly satisfied customer base. He has a long record of helping customers achieve their automotive needs, primarily by completing each job on time, without error or omission. As a true professional he likes to be at the center of the action and works hard to stay abreast with the rapidly changing world of automotive technology. On a personal level he is confident, has high integrity and is able to maintain a positive attitude along with a keen sense of urgency. His key strengths lie in his expertise in working on domestic and foreign vehicles from electrical, engine, driveline, transmission, suspension / braking systems and air conditioning – complete automotive care. Operations Management – job task planning & organizing, scheduling, supervising, procuring, invoicing, execution, monitor and control, change management, risk management, hiring, training, inventory control, customer service, warranty administration, advertising / promotions, trouble shooting, banking, financials, payroll, opening / closing, focus on continuous improvementLeadership – team development / mentoring, relationship building, facilitating, performance management, cost reduction, multi-directional communications, goal / results driven, analysis and decision makingSoft Skills – reliable, initiative, proactive, adapts quickly, flexible, sound judgement, decisive, analytical, strong negotiator, creative, collaborative, courteous, empathetic, trustworthy, accountable, and responsible