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Robert Schuttinger is listed as Care Manager at Care Design New York, a company with 328 employees, based in Monroe, New York, United States. AeroLeads shows a work email signal at caredesignny.org and a matched LinkedIn profile for Robert Schuttinger.
Robert Schuttinger previously worked as Day Habilitation Supervisor at Crystal Run Village, Inc. and Advanced Technical Support/Attendance Team Manager at At&T. Robert Schuttinger holds Masters, Education from Saint Peter'S University.
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AeroLeads found 1 current-domain work email signal for Robert Schuttinger. Compare company email patterns before reaching out.
Greetings! My name is Robert and I help enterprises meet and exceed their performance goals. I'm an experienced Leader with a demonstrated history of working in the telecommunications industry. Strong support professional skilled in Customer Service, Customer Satisfaction, Business Process Improvement, Customer Retention, and Team Building. Executives, Project Managers, and customer service reps enjoy working with me because I work to achieve operational excellence. I believe that no one can ever acquire too much information and knowledge, and all processes have some room for improvement.I approach management scenarios with tested strategies based on my expertise in the following areas:o Salesforce Administratoro Team Building & Leadershipo CRM Systems, including Salesforceo Staff Training & Developmento Process Improvement Projectso Lean Six Sigmao Performance Improvement Planso Cross-Team Collaborationo Mobile Devices & Operating Systemso Technical TroubleshootingConnect with me today to find out how I helped turn our call center into one of the top performing customer service teams in all of AT&T!
Listed skills include Leadership, Customer Experience, Team Building, Call Center, and 15 others.
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A career timeline built from the work history available for this profile.
New York, United States
As Care Manager I support 35 to 40 individuals with intellectual and developmental disabilities managing program and health care related needs. Providing comprehensive care coordination, so each individual's unique needs and circumstances are met. Ensure integration of all needed and preferred supports and services (i.e., medical, behavioral, social.
Middletown, New York, United States
In this position I provided oversight and guidance to staff for a day habilitation program that served individuals with intellectual and developmental disabilities. Guided staff to ensure the day-to-day operations of the program were met; including but not limited to schedules, maintenance, all aspects of running the day habilitation program, facility and.
Paramus, NJ
Leadership position responsible for the oversight of 85 customer service representatives (CSR). My primary objective is to monitor internal management production systems to evaluate CSR performance, and report attendance to HR. I’ve also accumulated a great deal of HR related information about FMLA, LOA, and ADA applications/claims that I pass on to our.
Paramus, NJ
In this role, I oversaw special projects aimed at improving the operational efficiency of our call center. The projects that I managed varied in depth and scope, but I’m happy to state that they were all completed on time or ahead of schedule. Additional responsibilities included publishing technical specs for mobile devices and other equipment on our.
Paramus, NJ
The Network Services Team was a valuable stop on my journey with AT&T, as I was tasked with managing 15 CSRs who only fielded escalated technical support calls.I successfully coached and mentored our reps to adopt a culture of constant improvement in relation to their customer interactions. As a result of my efforts, the team surpassed all performance.
Paramus, NJ
My first foray into management allowed me to gain invaluable experience directly supervising a team of entry level CSRs. I learned how to effectively equip my reps with the essential technical and soft skills required to be successful in a customer service setting.Much of my time was spent training and mentoring our team members on proper customer service.
Other employees you can reach at caredesignny.org. View company contacts for 328 employees →
Ismatara Begum
Colleague at Care Design New YorkNew York City Metropolitan Area, United States
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Anabel Batista
Colleague at Care Design New YorkNew York, New York, United States, United States
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Barbara Bibeau
Colleague at Care Design New YorkSaranac Lake, New York, United States, United States
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Cindy Abreu
Colleague at Care Design New YorkBronx, New York, United States, United States
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Erik Samuelsen
Colleague at Care Design New YorkSelden, New York, United States, United States
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Samantha Iversen
Colleague at Care Design New YorkSchenectady, New York, United States, United States
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Dave Duncan
Colleague at Care Design New YorkNew York City Metropolitan Area, United States
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Britney Ferguson
Colleague at Care Design New YorkNew York City Metropolitan Area, United States
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Amanda Nigrello
Colleague at Care Design New YorkMiddlebury, Vermont, United States, United States
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Danielle Smith
Colleague at Care Design New YorkBallston Lake, New York, United States, United States
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Quick answers generated from the profile data available on this page.
Robert Schuttinger works for Care Design New York.
Robert Schuttinger is listed as Care Manager at Care Design New York.
AeroLeads has found 1 work email signal at @caredesignny.org for Robert Schuttinger at Care Design New York.
Robert Schuttinger is based in Monroe, New York, United States while working with Care Design New York.
Robert Schuttinger has worked for Care Design New York, Crystal Run Village, Inc., and At&T.
Robert Schuttinger's colleagues at Care Design New York include Ismatara Begum, Anabel Batista, Barbara Bibeau, Cindy Abreu, and Erik Samuelsen.
You can use AeroLeads to view verified contact signals for Robert Schuttinger at Care Design New York, including work email, phone, and LinkedIn data when available.
Robert Schuttinger holds Masters, Education from Saint Peter'S University.
Robert Schuttinger is listed with skills including Leadership, Customer Experience, Team Building, Call Center, Customer Retention, Customer Satisfaction, Telecommunications, and Vendor Management.
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