Bob Sherry work email
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Bob Sherry personal email
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A over-achieving customer service professional with a long history of success, I am an outstanding communicator who prides himself on building relationships, problem solving and creating win-win situations while maintaining high quality of work standards. I’m ready for the penultimate role as an inside sales rock star who will do whatever it takes to “get the job done.”
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Patient Account RepresentativeXtend Healthcare, Llc Jan 2022 - Aug 2023Hendersonville, Tennessee, United StatesResolved up to 24 medical claims per day by calling insurance companies to rectify underpaid or denied medical claims. Reviewed accounts for accuracy.• Achieved and regularly exceeded 93% work quality scoring and accuracy on all accounts.• Identified and documented issues and trends, sending them up chain of command for resolution.• Exhibited excellent problem solving skills in complex situations. -
Caregiver To Child With Special NeedsConsumer Directed Options, Llc Jun 2016 - Jun 2019Franklin, KentuckyIn this position, I worked full-time mentoring a down syndrome child through a community based waiver program within the Kentucky Medicaid program developed as an alternative to institutional care for individuals with intellectual or developmental disabilities.• Reviewed child's progress in attainment of goals with family on periodic basis while submitting documentation that highlighted activities done in pursuit of these goals.• Improved child's reading comprehension, pronunciation, and basic math skills.• Implemented routine of basic occupational exercises, resulting in noticeable advances in squeezing and holding onto objects longer.
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Patient Accounts RepresentativeXtend Healthcare, Llc Apr 2013 - Apr 2016Hendersonville TnContacted insurance companies by phone to rectify underpaid or denied medical claims. Took appropriate measures needed to resolve claims. Reviewed accounts for accuracy and ensured all steps taken to achieve resolution and production were monitored, per client expectations. • Resolved 40 to 50 medical claims per day by calling insurance companies and patients.• Achieved and exceeded minimum of 85% work quality scoring and accuracy on all accounts worked.• Proposed strategy to reduce account inventory in 181-to-360-day old bucket, which resulted in 25% reduction.
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Patient Accounts RepresentativeCitadel Outsource Group May 2010 - Mar 2013Hendersonville, TennesseeResolved 40 to 50 denied and unpaid medical claims daily by contacting patients and insurance companies while maintaining high quality account handling established by clients and complying with policies. Adapted quickly to changing work priorities while being rotated between different projects. Integrated information obtained through training sessions and policy changes immediately into daily routine.
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Medical Collections SpecialistIasis Healthcare Nov 2003 - Aug 2009Franklin, Tennessee, United States• Collected on 100 hospital bills through an automated dialer which made outbound and inbound calls • Provided customer account information and collected on past due amounts• Fielded calls from patients that varied in complexity from simple copay balances owed to denials where substantial amounts of money were owed • Demonstrated a working knowledge and understanding of federal and state laws regarding collections such as the FDCPA as well as HIPPA-protected information and regulations
Bob Sherry Skills
Bob Sherry Education Details
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University Of Georgia Athens, Georgia
Frequently Asked Questions about Bob Sherry
What is Bob Sherry's role at the current company?
Bob Sherry's current role is I possess a history of exceeding goals in both face-to-face & virtual environments in customer service, primarily in healthcare. I am willing to entertain offers in new spaces like health & wellness, etc..
What is Bob Sherry's email address?
Bob Sherry's email address is rs****@****tor.com
What is Bob Sherry's direct phone number?
Bob Sherry's direct phone number is (212) 915*****
What schools did Bob Sherry attend?
Bob Sherry attended University Of Georgia Athens, Georgia.
What skills is Bob Sherry known for?
Bob Sherry has skills like Customer Service.
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Bob Sherry
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Bob Sherry
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