Experienced Senior Business Development Manager dedicated to spearheading innovation and catalyzing digital transformation across the Australia and New Zealand region. Proven track record of forging strategic partnerships, delivering impactful solutions, and driving business growth in dynamic environments. Passionate about leveraging technology to drive positive change and unlock new opportunities for organizations in ANZ.

Developed and executed strategic business development plans to drive revenue growth and increase market share• Identified and pursued new business opportunities, leading to the acquisition of key clients and partnerships• Built and maintained strong relationships with existing clients, ensuring customer satisfaction and repeat business• Conducted market research and analysis to identify emerging trends, competitive landscape, and customer… Show more Developed and executed strategic business development plans to drive revenue growth and increase market share• Identified and pursued new business opportunities, leading to the acquisition of key clients and partnerships• Built and maintained strong relationships with existing clients, ensuring customer satisfaction and repeat business• Conducted market research and analysis to identify emerging trends, competitive landscape, and customer needs• Collaborated with cross-functional teams, including sales, marketing, and product development, to align business strategies and maximize opportunities.• Negotiated and finalized contracts and agreements with clients and partners, ensuring favorable terms and conditions. Show less

Specialized in ICT and telco services, responsible for managing and maintaining key client accounts.• Developed strong partnerships with industry leaders such as Microsoft, Cisco, and Fortinet to provide comprehensive ICT and telco solutions to clients.• Collaborated with Microsoft to implement cloud-based solutions for clients, leveraging Azure and Office 365 to enhance productivity and streamline operations.• Worked closely with Cisco to design and… Show more Specialized in ICT and telco services, responsible for managing and maintaining key client accounts.• Developed strong partnerships with industry leaders such as Microsoft, Cisco, and Fortinet to provide comprehensive ICT and telco solutions to clients.• Collaborated with Microsoft to implement cloud-based solutions for clients, leveraging Azure and Office 365 to enhance productivity and streamline operations.• Worked closely with Cisco to design and implement network infrastructure solutions, ensuring high- performance connectivity and data security for clients.• Leveraged Fortinet's expertise in cybersecurity to develop robust security strategies and deploy cutting-edge firewall and threat protection solutions for clients.• Managed end-to-end client projects, overseeing the entire lifecycle from requirements gathering and solution design to implementation and ongoing support.• Built and maintained strong relationships with clients, acting as a trusted advisor and providing ongoing support and consultation to address their evolving needs. Show less

Overseeing temporary and permanent recruitment operations as well as modular recruitment and consulting services.• Successfully managed and led a team of recruitment professionals, ensuring effective communication, collaboration, and goal achievement.• Developed and implemented strategic plans to attract and retain clients from diverse sectors, including large clients, ensuring a steady stream of business opportunities.• Built strong relationships with… Show more Overseeing temporary and permanent recruitment operations as well as modular recruitment and consulting services.• Successfully managed and led a team of recruitment professionals, ensuring effective communication, collaboration, and goal achievement.• Developed and implemented strategic plans to attract and retain clients from diverse sectors, including large clients, ensuring a steady stream of business opportunities.• Built strong relationships with clients, understanding their specific recruitment needs and providing tailored solutions to meet their requirements.• Conducted thorough candidate sourcing, screening, and selection processes, resulting in the placement of highly qualified professionals in various roles.• Managed the entire recruitment lifecycle, including job postings, candidate interviews, reference checks, salary negotiations, and onboarding processes.• Consistently met and exceeded branch targets and KPIs, driving revenue growth and profitability for the organization. Show less

As the owner of a bustling corporate café located in the heart of Auckland's downtown, I led a dynamic team in delivering exceptional service to a diverse clientele. My role encompassed all aspects of business management, including:- Business Operations: Oversaw day-to-day operations, ensuring efficient service delivery and maintaining high standards of food quality and hygiene.- Team Leadership: Managed and motivated a team of baristas, chefs, and support staff, fostering a… Show more As the owner of a bustling corporate café located in the heart of Auckland's downtown, I led a dynamic team in delivering exceptional service to a diverse clientele. My role encompassed all aspects of business management, including:- Business Operations: Oversaw day-to-day operations, ensuring efficient service delivery and maintaining high standards of food quality and hygiene.- Team Leadership: Managed and motivated a team of baristas, chefs, and support staff, fostering a culture of excellence and teamwork.- Customer Relations: Built and maintained strong relationships with corporate clients, leading to increased repeat business and customer satisfaction.- Financial Management: Handled budgeting, financial forecasting, and inventory management to optimize cost efficiency and profitability.- Marketing and Sales: Developed and executed marketing strategies that enhanced the café’s visibility and attracted new customers, including social media campaigns and corporate partnerships.- Vendor Coordination: Negotiated with suppliers and vendors to secure quality products at competitive prices.- Event Planning: Organized corporate events and catering services, providing tailored experiences that met the unique needs of business clients. Show less

BDM at Spark Business Hub, specializing in acquiring telco business in the SME market.• Developed and implemented strategies to drive sales growth and expand the customer base in the telecommunications sector.• Successfully acquired new clients within the SME market, resulting in a significant increase in revenue and market share.• Developed and delivered persuasive presentations and proposals to potential clients, effectively communicating the… Show more BDM at Spark Business Hub, specializing in acquiring telco business in the SME market.• Developed and implemented strategies to drive sales growth and expand the customer base in the telecommunications sector.• Successfully acquired new clients within the SME market, resulting in a significant increase in revenue and market share.• Developed and delivered persuasive presentations and proposals to potential clients, effectively communicating the value proposition of Spark Business Hub's telco solutions• Monitored competitor activities and market dynamics to develop proactive strategies and stay competitive in the SME segment• Utilized CRM systems to track sales, manage leads & generate reports for performance analysis. Show less

Retail Manager at Spark Telco store, responsible for overseeing all aspects of store operations and driving sales performance.• Managed a diverse team, providing leadership, training, and coaching to ensure a high-performing and motivated staff.• Developed and implemented sales strategies and promotional campaigns to achieve and exceed sales targets.• Effectively managed inventory levels, ensuring optimal stock levels to meet customer demand and … Show more Retail Manager at Spark Telco store, responsible for overseeing all aspects of store operations and driving sales performance.• Managed a diverse team, providing leadership, training, and coaching to ensure a high-performing and motivated staff.• Developed and implemented sales strategies and promotional campaigns to achieve and exceed sales targets.• Effectively managed inventory levels, ensuring optimal stock levels to meet customer demand and minimize stockouts.• Maintained visual merchandising standards to create an attractive and engaging in-store environment.• Successfully resolved customer complaints and ensured a high level of customer satisfaction.• Conducted regular performance evaluations and provided constructive feedback to team members, fostering their professional development.• Collaborated with cross-functional teams, including marketing, procurement, and customer service, to achieve company goals.• Managed store budgets and expenses, optimizing resources to maximize profitability.• Maintained a safe and secure store environment, ensuring compliance with health and safety regulations.• Developed strong relationships with key customers and identified opportunities for upselling and cross-selling. Show less

Assisted in managing day-to-day operations of the retail store, ensuring smooth functioning and optimal customer experience.• Collaborated with the Store Manager to develop and implement strategies to achieve sales targets and maximize store profitability.• Trained and supervised a team of retail associates, providing guidance and support to enhance their performance and customer service skills.• Monitored inventory levels, conducted regular stock checks… Show more Assisted in managing day-to-day operations of the retail store, ensuring smooth functioning and optimal customer experience.• Collaborated with the Store Manager to develop and implement strategies to achieve sales targets and maximize store profitability.• Trained and supervised a team of retail associates, providing guidance and support to enhance their performance and customer service skills.• Monitored inventory levels, conducted regular stock checks, and implemented effective merchandising strategies to optimize product visibility and sales.• Assisted in organizing promotional events and marketing campaigns to attract customers and drive store traffic.• Utilized point-of-sale (POS) systems and other retail software to process transactions, track sales, and generate reports.• Supported in monitoring and achieving key performance indicators (KPIs), such as sales targets, customer satisfaction, and store productivity.• Collaborated with cross-functional teams, including marketing, operations, and human resources, to align store activities with company objectives.• Demonstrated strong leadership skills and the ability to make sound decisions in the absence of the Store Manager. Show less

Tech Ninja At Spark Retail store Manukau Super Centre.• Provided exceptional customer service and support to clients in a fast-paced retail environment.• Demonstrated strong interpersonal skills by effectively communicating technical concepts to customers with varying levels of technical knowledge.• Advised customers on the latest telecommunication products and services, tailoring recommendations to their individual needs.• Developed and delivered… Show more Tech Ninja At Spark Retail store Manukau Super Centre.• Provided exceptional customer service and support to clients in a fast-paced retail environment.• Demonstrated strong interpersonal skills by effectively communicating technical concepts to customers with varying levels of technical knowledge.• Advised customers on the latest telecommunication products and services, tailoring recommendations to their individual needs.• Developed and delivered engaging presentations to educate customers on the benefits of various telecommunication solutions• Collaborated with a team of sales professionals to achieve store sales targets and deliver outstanding results• Utilized strong problem-solving skills to troubleshoot and resolve customer issues related to telecommunication devices and services• Assisted customers with troubleshooting technical issues and provided solutions to optimize their technology usage• Demonstrated proficiency in configuring and setting up various devices and applications Show less

Outbound Direct Sales Representative at Telecom• Successfully sold wireless broadband and mobile plans to consumer market• Achieved and consistently exceeded monthly sales targets by implementing effective sales strategies.• Collaborated with cross-functional teams to ensure smooth onboarding and activation of new customers.• Demonstrated in-depth knowledge of Spark Telecommunication's wireless broadband and mobile plans, effectively… Show more Outbound Direct Sales Representative at Telecom• Successfully sold wireless broadband and mobile plans to consumer market• Achieved and consistently exceeded monthly sales targets by implementing effective sales strategies.• Collaborated with cross-functional teams to ensure smooth onboarding and activation of new customers.• Demonstrated in-depth knowledge of Spark Telecommunication's wireless broadband and mobile plans, effectively communicating their benefits and features to clients.• Utilized CRM software to track sales activities, manage customer information, and generate sales reports.• Participated in training programs to enhance product knowledge and sales techniques.• Received recognition for outstanding sales performance and contributions to the team's success. Show less

Led a team of sales representatives in the electrical and data cabling industry, achieving a consistent record of exceeding sales targets & increasing revenue by 20% year over year.• Developed and implemented strategic sales plans to penetrate new markets and expand customer base, resulting in a 30% growth in client acquisition.• Built and nurtured long-term relationships with key clients, ensuring customer satisfaction and loyalty, and generating repeat… Show more Led a team of sales representatives in the electrical and data cabling industry, achieving a consistent record of exceeding sales targets & increasing revenue by 20% year over year.• Developed and implemented strategic sales plans to penetrate new markets and expand customer base, resulting in a 30% growth in client acquisition.• Built and nurtured long-term relationships with key clients, ensuring customer satisfaction and loyalty, and generating repeat business opportunities.• Conducted market research and competitor analysis to identify new business opportunities and stay ahead of industry trends, enabling the company to adapt & innovate proactively.• Trained and mentored sales team members, providing guidance and support to enhance their skills and performance, resulting in increased individual and team productivity.• Represented the company at industry trade shows, conferences, & networking events to build brand awareness & cultivate partnerships with potential clients & industry influencers. Show less