Bob Smithson Email & Phone Number

Green Bay, Wisconsin, United States

• Execute pricing strategies for assigned markets and customers, in addition to completing ad-hoc pricing requests in support of revenue targets. Manage a high degree of interface and collaboration across departments and.
• Generate and analyze quotes and bids for 3000+ truck repair accounts. Formulate responses based on competitive information, company objectives for revenue and margin, and customer needs.
• Adapted to current environment of supply shortages and shipping delays by identifying risks ahead of time and offering solutions to customers.
• Accurately determine pricing for ad-hoc requests to meet margin objectives and support Imperial's competitive standing in the marketplace.
• Collaborate with Sales, Procurement, and other stakeholders to identify cost reduction opportunities and drive for agreeable solutions that deliver value to the customer while meeting company targets.

De Pere, WI

• Conducted analysis and evaluation of insurance rates, rating plans, classes and underwriting practices to determine compliance with legal aspects and policies and procedures that govern the industry.
• Successfully integrated over 15 rating plan changes per year, ensuring compliance and accuracy of systems.
• Conducted timely investigations into client complaints and provided detailed explanations to internal partners on the accuracy of the rate.
• Key player in internal rapid response teams – diagnosed and provided recommendations to internal clients to resolve issues.
• Reviewed and corrected as necessary various internal system databases to ensure accurate rating of policies.
• Researched an average of 300+ pricing related questions per year from sales, client service, information services, and underwriting over the last four years.

De Pere, Wisconsin, United States

• Executed new pricing and rating strategies for home and auto insurance to be included in new and renewal policies. Managed protection class implementation process for 44 states semi-annually.
• Coached and mentored new associates and trained current team members on new tools.
• Supported key company initiatives by participating in cross-functional working groups.

De Pere, Wisconsin, United States

• Completed industry competitive and territorial analysis to be used by actuaries for individual state and line of insurance rate reviews.
• Audited current and new rates using rating engines to verify policies for accuracy.
• Assisted in implementing new policy printing process to increase accuracy.

Green Bay, Wisconsin, United States

• Accurately prepared timely over-dimensional, heavy haul and legal rate estimates.
• Applied in-depth knowledge of Pricing, Billing, Sales, and Secretarial processes by providing backup support to those areas.
• Created and priced packing lists and project moves.
• Maintained tariffs and contracts.
• Generated pricing proposals for the Regional Marketing Managers.
• Researched and resolved requests from internal and external customers pertaining to tariff charges, data retrieval and analysis, and pricing and billing issues.