Bob Terhune Email & Phone Number

Hoboken, New Jersey

Greater New York City Area

• I managed and maintained smooth efficiency of the publishing operations, designed systems and processes to drive business, product, and technology results. This included training and support for Enterprise systems used.
• I joined HMH as part of an acquisition of Scholastic’s Education Technology Division and orchestrated the transfer of all intellectual content from Scholastic into HMH’s infrastructure by acting as liaison between IT.
• Spearheaded proof of concept to centralize editorial content for use in both digital and print products by developing solution that bridges corporate CMS, digital workflow, and existing print workflow, standardizing.

Greater New York City Area

• I was responsible for technology needs of EdTech division to include budgeting, training, hardware, and software rollouts, major enterprise system upgrades. Acted as liaison between corporate IT and division’s.
• Centralized digital and print product content, reduced staff training, and saved money on new technology investments by automating XML and PDF exports in existing print workflow.
• Reduced training budget and increased productivity by training production departments on use of new software through classes, seminars, and reading material.
• Minimized downtime and kept projects on schedule by providing hands on support of hardware and software, related to publishing systems.

Greater New York City Area

• I provided technical support for Macintosh computers at multiple sites. Researched and integrated technology solutions that would improve production workflow.
• Modernized publishing process by migrating production, design, and editorial staff from Macintosh OS9 to OSX and upgrading all core applications, including budgeting, purchasing, rolling out of new equipment, and.
• Improved processes by introducing XML tagging of Quark files so that content could easily be posted to Internet.

Greater New York City Area

I assured that the technical support needs of customers and store staff were met. Responsibilities included initial troubleshooting, software support, training, and hardware repairs.

Greater New York City Area

I insured that the IT needs for all 400 users were met with an above average satisfaction ratio. Managed Macintosh and PC technical support staffs. Executed major technology projects as per corporate initiatives. These included hardware installations, software standardization, server upgrades and asset management.Other Positions held: PUBLISHING TECHNOLOGY.