Responsible for North American business development and revenue growth

Relaunched QRS Consulting to provide entrepreneurs and ownership teams with expert guidance in addressing strategic planning, operations, manufacturing, re-engineering, and program/project management challenges.- Leading the ERP upgrade at an $11B Natural Resource and REIT across North America- Led the analysis, acquisition and implementation of a regulatory compliant SW Quality Management System for a medical device company - Institutionalized risk management, business efficiency and work flow enabling successful and efficient compliance- Conducted executive coaching, organizational alignment, and strategic/tactical planning facilitation for a $30MM warehousing and logistics company—in addition to a fast-growing e-commerce startup- Retained to provide operations, supply chain, logistics, and organizational alignment expertise to a $150M manufacturing facility—including heavy implementation of Kaizen, Six Sigma, Scrum and Lean principles- Provided contract manufacturing and logistics consulting support to a functional food startup - Retained by a NW Fortune 100 Company to manage the upgrade of their ERP platform, define and implement employee self-service and functionality selective adoption process for their 15,000 employee workforce

Recruited to the executive team of this multi-national pharmaceutical company to streamline operations, lead expansion efforts, and drive measurable performance gains throughout all aspects of the enterprise. - Member of leadership team that drove 1-3% EBITDA gains for four consecutive years straightImplemented productivity measures and efficiencies that saved the company $500M to $2.5MM per year, eliminated $500M in annual product waste/write-offs, and slashed flagship product manufacturing costs by 40%- Successfully increased customer retention by 10%-25% YOY, in addition to implementing a new call center IVR and distribution system that utilized chat, email and FAQ support tools to reduce customer call volume by 50%- Reduced manufacturing lead times by up to 40% via the development/implementation of a far more capable enterprise-wide MRP system within the company, in addition to rollout of a series of Lean/Kaizen processes- Championed data-driven thinking throughout the organization, instituting a new suite of performance analytics to accurately measure product introductions, success, cannibalization, trends, and profitability rates; set up dashboards to track these new metrics carefully on a daily, weekly, monthly, quarterly, and annual basis- Opened up numerous new markets and distribution channels throughout North America, Asia, and Europe- Conceptualized and led the development and implementation of LFVN Quality Accreditation for all domestic and international suppliers and manufacturers; additionally led cGMP, HACCP, SQF, FDA FSMA CFR 117, GRAS, FDA 21CFR170, BSCG and NSF certifications to ensure compliance and avoid potential liability

Recruited to lead this provider of health/wellness services and soft tissue treatment/prevention services, focused on helping companies boost employee productivity levels and reduce Workers Compensation Claims. - Managed the operational support of 10,000+ therapists worldwide using the WorkWell methodology- Provided service and support to more than 5,100 global employer sites via the WorkWell corporate website-Expanded the client base by 5-15% and grew the company’s network of clinical partnerships an average of 8%-Increased EBITDA by >1.5% YOY and consolidated corporate offices to secure savings of $1.7MM-Improved corporate performance in numerous operational areas via new accountability measures and the upgrading of capabilities/systems related to ERP, eCommerce, website, social media, and HIPAA compliance

Founded and ran this highly successful consultancy to provide B2B clients with specialized expertise in business process re-engineering, program/project management, and ERP/MRP software evaluation, selection, and implementation; built an extremely solid customer base encompassing multiple Fortune 500 organizations.- Managed numerous complex, multi-million-dollar ERP system deployments, guiding the Software Development Lifecycle (SDLC) process from end-to-end from initial requirements gathering to final testing/release/support- Retained by a Fortune 100 company to lead the analysis, archiving, reporting, and decommissioning steps needed to consolidate a series of disparate ERP systems into a single, centrally-supported data warehouse- Led the installation, configuration, and data conversion needed to create a Segregation of Duties tool ensuring Sarbanes Oxley 404 compliance for 200+ global locations and 40K employees of a Fortune 100 firm- Contracted by a unionized Canadian manufacturer to conduct analysis/implementation of a new IT system for managing employee leave entitlements, workforce scheduling, credential tracking, and overtime equalization; successfully converted 49 time entry systems at 200+ global union and non-union sites into a single system- Managed the on-time implementation of PeopleSoft HR, Payroll, and Benefits Administration systems for a Fortune 100 client, greatly improving HRIS capability across the company’s 250+ domestic/international sites- Additionally led ERP analysis efforts and PeopleSoft, SAP and JD Edwards implementations for small-to-mid-size organizations in various industries—leveraging PMP, Agile, and Scrum project management methodologies