Manager Network Engineering - Birch• Manage team of Network engineers o Team members each with specialized skillsets responsible for all Firewall, Load balance GTM appliances, routing / switching, IP management, product engineering and technical documentation. • Responsible authority for change management process and approval for all changes to the production, core, corporate, and data center networks.• Responsible for design and plan for acquisition network integration.• Vendor contract management and negotiation. • Provide technical leadership to all projects within Network Engineering • Provide leadership during network outage events.• Determine cost savings opportunities as well as growth needs to facility and hardware.• Communicate to senior leadership speaking to all needs, challenges, and goals.Sr. Network Engineer• Advance, maintain, and support all Routing and switching network hardware. Equipment list includes router, switch, and security hardware from vendors Cisco, Juniper, Brocade, Fortinet, Extreme, Adtran, BTI, Calix-occam, and others.• Support Voice Architecture team with network design and implementation for platforms that provide all voice calls on the Birch network. Create and maintain probe capture points for voice call monitoring.• Determine both cost savings opportunities and growth needs to facility and hardware.• Collaborate and execute IP network merger for acquired resources solving problems relating but not limited to connectivity, routing, IP overlap, security, NMS connectivity, customer and product connectivity.

Positions held at CbeyondSr. Enterprise Services Engineer Sr. VPN Design EngineerService Activations Design EngineerService Activations Engineer• Instrumental in the creation and function of the Complex Services Team.• Design and implement custom solutions for large, highest revenue customers.• Work with Product Management to create, tailor, and release new products.• Created pipeline workflow system from order promotion to completion.• Resolve top tier technical escalations.• Define standards for configuration and design documentation.• Define technical process to drive standardization and best practice.• Research, approve, and deploy on the fly repair.• Translate and present unique customer request for customized deployment.• Escalation point for Enterprise Implementation team concerning all technical and logistical challenges• Support Enterprise Services Project Managers throughout deployment -defining dependencies, phases, and strategies.• Create system requirements to support automation.• Direct work with vendors Cisco, XO, Sprint, Meraki, Fortinet and others for configuration, compatibility, and bug identification.• Senior implementation for Complex services• First to deploy new technology / pioneering multi-product bundling.• Direct involvement in the design and deployment of MPLS BGP diverse path failover.• Instrumental in the creation of the Enterprise Services Design Engineering Team. • Create design and documentation standards.• Provided training across organization on new technologies.• Resolve challenges. Routing - Switching - Security - VoIP• Activate / Advance MPLS carrier to carrier interconnects and technical relationship.• Central Site Firewall / Content Filtering - Central Site VoIP - Central Site Internet - Hub and Spoke routing• SiP trunking with Failover• Design MPLS VPN fully meshed routing with custom QOS• High bandwidth center failover with load balancing.

• During Intelispan acquisition installed connectivity between corporate Intelispan LAN / McLeod LAN. Worked to establish and verify inter-LAN connectivity. Defined and implemented security ACL, routing, LAN domain trust, and client / server connectivity to network monitoring tools / ticketing systems.• Trained NOC technicians on the architecture and technologies used to support the McLeod managed gateway – “Inteligate VPN” product to include training on private key encryption, IPSEC client tunneling, and L2TP secure dial tunneling to customer’s private RFC1918 LAN segments.• Researched legacy McLeod VPN for customers deployed with Nortel VPN concentrator connections and established structure for combined support of “Inteligate VPN” and McLeod managed gateway product. Worked escalated trouble cases within the Houston Customer Network Management Centers, responsibilities included maintenance and trouble resolution of customer ATM and Frame-Relay circuits within McLeod’s Lucent PSAX switched network.Data Center Manager - Intelispan• Responsible for design, layout, change approval and overseeing all data center modifications in 3 centers - Atlanta, Alpharetta, and Houston TX. Contract and vendor management for installation of facilities, electrical, appliance, and the delivery of new bandwidth (core and carrier).• Defined all cabling, access requirements, and documentation standards.

• POP build out, release and appliance maintenance• Responsibilities included but were not limited to central office field physical installation, hardware configuration, and growth planning for dial-up and wide area network devices. Responsible for equipment configuration (Cisco, 3Com, D-Link, Cabletron) turn-up, and release of DS-1 / DS-3 circuits connected. • Required to troubleshoot and resolve all issues with carrier and collocation vendors. Required to communicate and manage collocation technicians and sub-contractors monitoring progress to insure a timely execution of work to resolution. Cross-connections, power, carrier signaling, and instruction on device installation were most common. • Created and maintained up to date Visio documentation for responsible regions - WAN head rack all the way to chassis port level.