Sales Support for Positron/Access Bonded Copper Solutions in North America.

Part of Time Warner Sales team promoting existing customer new service offerings, Responsibilities include contacting current customers, expanding on new offerings, and transistioning customers to new service of voice, video & data

Retirement & investment advice on 401K rollovers, Roth conversions, fixed and indexed annuties, long term care, and tax reductions

Part of Customer Service team providing retirement services support for large Fidelity accounts

Sales support and system engineering responsibilities for all ADC copper/fiber products in the southeastern region of North America.Introduced and won several new product approvals for Carrier and Enterprize accounts in the Ethernet, Fast Ethernet, Gigabit, T1/E1, DS-3, ATM products resulting in a 22% increase in sales revenueResponsible for the planning, engineering and training of personnel in the Carrier and MSO (FTTX) initiatives throughout the southeast region.Introduced and won approval for fiber-to the-cell-site (FTTCS) products into Wireless Carrier networks.SME for fiber/copper infrastructure solutions; Cisco Products including VoIP solutions; initial network design for sales contracts; RFP response; and embedded base expansionDeveloped technical documentation, training packages, for technical seminars within the region. Authored white papers, technical advisories to support Broadband initiatives.Responsible for OEM product implementation and training of ADC partners.Introduced and won approval for new fiber/copper products in Verizon Technology Lab.Planned and implemented new network designs using BPON/GPON architectures.

Responsible for the implementation and success of FTTX projects in several regions of North America from contract negotiation, site surveys, planning & engineering and customer acceptance. Managed multiple projects in Eastern region of U.S thru the early developmental stages of FTTX Broadband technologies.Generated over $75 million in revenue from First Office Applications, Field trials and regional deployments.Responsible for engineering design for telephony and video platforms.Created several new Fiber in the Loop product designs for power distribution.Managed OEM Video Set-top partnerships (Scientific Atlanta/Sony)Received Outstanding Performance Award for Full Service Networks (1998)

Managed and directed technical teams of senior level experts responsible for analysis, design, testing and client satisfaction of new productsResponsible for account management, sales analysis, contracts, bids and proposals, customer quality assurance, employee tools and tools development, installation and field services, repair & return logistics and customer training. Member of TQM & ISO 9001: TL-9000 certification teams.