Bob Wilson Email & Phone Number

Chicago, Illinois, Us

Industry: Temporary, Insurance, and Corporate HousingResponsible for the company, its affairs, and all internal and external influences that can impact its success and/or Operations. • Overseeing company spending and overall growth strategies.• Overseeing distribution of funds and assets.• Overseeing borrowing of funds, executing contracts, guarantees, or other such related company agreements.• Overseeing the disbursement of fee’s related to legal, accounting, franchise, and other professional services.• Overseeing the purchase of high value items, including vehicles, software, and other technology.• Overseeing the acquisition of single-family homes, company offices, or other storage related rental spaces.• Overseeing liability, hazard, and other necessary insurance and/or licenses and certifications for the business and its executives.• Overseeing personnel, both hiring and termination needs of the company.

Philadelphia, Pa, Us

* Title Change - Same Responsibilities *• # 1 Focus: Customer Experience (Internal and External). Utilizes customer survey tools such as Medallia, NPS, & eNPS to capture data, and build appropriate action plans, or elevation paths.• Coaches, reviews, rewards, and motivates supervisors and professionals for field sales. Evaluates effectiveness of supervisors and implements necessary changes. • Oversee sales deployment of new products and services that target the residential and small business segments.• Forecasts monthly, quarterly, and annual sales results and other activity and performance measures through experience with processing and analyzing of data.• Develops, plans, and coordinates seminars, sale incentive plans, and other strategies to achieve business unit objectives.

Philadelphia, Pa, Us

• # 1 Focus: Customer Experience (Internal and External). Utilizes customer survey tools such as Medallia, NPS, & eNPS to capture data, and build appropriate action plans, or elevation paths.• Coaches, reviews, rewards, and motivates supervisors and professionals for field sales. Evaluates effectiveness of supervisors and implements necessary changes. • Oversee sales deployment of new products and services that target the residential and small business segments.• Forecasts monthly, quarterly, and annual sales results and other activity and performance measures through experience with processing and analyzing of data.• Develops, plans, and coordinates seminars, sale incentive plans, and other strategies to achieve business unit objectives.

Philadelphia, Pa, Us

• Responsible for coaching, leading, and monitoring sales representatives with respect to goals, metrics, performance, sales skills and techniques.• Performs real-time field evaluation of sales representative’s sales processes and execution with customers.• Creates and implements processes and procedures, to develop a culture which increases product penetration in designated territories. • Strategically distributes, documents, and analyzes territory, statistics, and overall results amongst team members.• Conducts tactical planning, standardized reporting, and feedback on effectiveness of existing sales plans.

Philadelphia, Pa, Us

• Demonstrate a strong understanding of Comcast products, promoting and selling products to individual customers by knocking every door within assigned territory.• Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for video, high-speed internet, and phone services.

St. Louis, Mo, Us

• Execute my plan of action consisting of replenishing the sales force and strengthening the skill level of the office, which resulted in a average weekly invoice of $11,000-$12,000; approx. 283% increase over the previous $3000 weekly average.• Continuous Management of Internet, Phone, and Cable (categories) sales endeavoring to identify our weaknesses but also to analyze sales results, tendencies, and patterns in an effort to request appropriate promotions and offers for clients in specific geographic locations. • Work directly with each salesman in and out of the office in an effort to double their personal daily sales.• Audit contractors lead sheets to verify 100% of the homes were worked and test each sheets closing percentage by the standard 20% closing ratio set by the office. • Represent RAB Communications when negotiating settlements to disgruntled and/or dissatisfied customers. • Track, record, and submit weekly payroll commissions for each sales representative.

St. Louis, Mo, Us

• Demonstrate a strong understanding of AT&T products, promoting and selling products to individual customers by knocking every door within assigned territory.• Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for U-Verse, high-speed internet, and phone services.