- Setup partnership between IT and business units in APAC region- Manage IT demands delivery for business units in APAC region- IT service support and delivery in APAC region- E-Lab systems support including LIMS, ELN, EMPOWER, Lab-X etc.- Strategic sites and business IT services support- A team with 25 FTE and 40 external resources

- IT Infrastructure services architecture and delivery- IT services operations globally- End points engineering and operations- Global service desk operations- Business operations applications support including Lab systems- Level 3 application technical support- A team with 18 FTE and 70 external resources- Support all sites in China, Germany, Ireland and US

- Infrastructure demand management, architecture and budgeting preparation, and solutions delivery - Engagement partnership with APAC IT management to track regional IT priorities and portfolioInfrastructure solution advisor in the APAC/China regional project and portfolio governance board- Global IT strategies, standards and projects rolling out and communication in the region- The key escalation point for strategic, hot and complex infrastructure services incidents and end to end problem resolution for the issue- Project reference:1. Manufacturing sites infrastructure (GMP compliant) initial setup and expansion in Hangzhou, Suzhou and Dalian.2. WAN + WLAN upgrade for 18 China field forces rep. offices from 2017 to 2018. Cisco Meraki IPVPN solution was used.3. On premise and AWS cloud infrastructure auto provisioning portal deployment. Improved infrastructure provisioning process cycle time from 2 months to 4hours.4. China Cyber Security Law assessment (2018~2019)5. Alibaba Cloud assessment and promotion6. Client backup solution deployment7. Applications from edge server rooms to core data center migration (2015~2016). 100 plus Windows + SQL server based applications with more than 70 physical servers replaced by Vblock platform.8. iPad as single device pilot for China commercial9. Other digital workplace projects such as O365 deployment, AWS virtual desktop, information security relative projects (PAN segregation, USB restriction, Just In Time Access…), Webex Meeting, Windows 10 upgrade, Survey Monkey, Box.

- China HR customers engagement- HR systems daily operation support and escalation - HR project management.- Contract resource management.- Project Reference: 1. Robotic Process Automation (RPA) implementation (CV screening and Data Audit) 2. Leave and OT management system replacement3. T&A system replacement for Suzhou manufacturing site4. beisen.com and Workday recruiting process integration

- Design infrastructure solutions and manage key projects in the region.- Architecture engineering in the areas of application hosting, middleware, workplace productivity, and Network.- Responsible for the planning, execution, and closing out key business partner line projects, including servers, storage, database, web engineering, Citrix, data backup and network, etc.- Create project objectives, build the project requirements, and manage the scope in terms of cost, time, and quality.- Act as a member of the high performing team responsible for strategy & portfolio alignment, solution design, project management, and service delivery oversight globally. Project Reference:- PC ReNew on Demand in the region- China field force regional office video conference system setup- ERP (SAP) Deployments (infrastructure readiness) in China, Japan, Korea and Singapore- Infrastructure setup / upgrade for FF offices, PGS sites and R&D sites

- Managed contracted Co-sources to complete IT audits (SOX framework) in Cummins entities in China - Supported operation process audit projects including finance, procurement, manufacturing, HR, EHS- Review audit work papers prepared by staff auditors including test plan, sampling plan, findings- Drafted audit interim communication letters, audit reports and follow up the closure of the findings- Provide consultative recommendations on IT operations excellence and Information securityProject References:- Business operation process audit in procure to pay, sales & marketing, finance and HR in multi-locations- SOX general IT Control review in China, Japan and UK

- Accountable for IT Services, architecture plan, deployment and information security in Asia company- Provide leadership and guidance to Alcoa sites in Asia for IT compliance and Information security- Setup regional hardware and software standards for Alcoa group companies and joint ventures in Asia

- Managed IT audit projects throughout General Motors entities in Asia Pacific- Conducted the audit project planning, managed the audit progress and coached the staff auditors- Executed audit field works with audit team in both IT audit projects and business process audit projects- Review staff auditors’ work papers including the process workflow, test plan & result, findings- Follow up the audit findings closure with auditeeAudit project references:- IT project and operation audits in China, Thailand, Korea, Singapore, Australia, Philippines, Vietnam- GMAC (GM Acceptance Corporation) finance operation audits in Australia, Thailand, India and China

- Managed services providers to provide IT services and Information security throughout GM China- IT project management in GM China and GMAP for offices setup, network upgrade and system deployments- Setup, maintain and improve infrastructure service quality for GM China operations

- IT Site support for GM Shenyang Rep. Office for all colleagues from overseas- Support IT projects in GM China company wide- Coordinate IT Projects with JinBei GM Joint Venture IT team

- Setup Liaoning Post website- The Liaoning Post Office Counter Operation system deployment in all branch offices