As an IT infrastructure manager,I'm responsible for providing, maintaining and supporting infrastructure systems and technical services, including networks, data centers and cloud hosting environments.Job Responsibilities: 1. Design and implement IT infrastructure solutions to improve the flexibility of the campus network; 2. Monitor and maintain the operating status of all network equipment, including firewalls, routers, switches, wireless controllers, wireless APs, CCTV, and UPS. 3. ITSM problem and incident management. 4. Responsible for campus network information security, discover and remove security risks in advance;

As a senior engineer of IT infrastructure in North Africa, assumes the responsibility of regional IT manager, Responsible for IT planning, construction and operation and maintenance of Huawei offices and server rooms in countries under the jurisdiction (8-10 countries), and manages local IT to provide high-quality on-site IT services to users. At the same time responsible for the North Africa region IT module.Job Responsibilities:1. Provide IT basic services that stable, efficient, safe and consistent experience for regional first-line users;2. Responsible for regional IT infrastructure planning, construction, operation and maintenance, and operation, and responsible for service satisfaction within the region;3. Combine the first-line business characteristics and needs, and drive the headquarters IT to provide first-line IT solutions and IT services to improve first-line business efficiency and work efficiency.4. Coordinating the work of IT modules in the North African region, responsible for coordinating the resources of the headquarters, improving the design of office IT solutions, planning and budgeting, organization and implementation, and acceptance;Work Performance:1. Completed new IT planning, construction and computer room relocation projects in countries such as Ethiopia, Sudan, Lebanon, Senegal, Djibouti, Benin and Cameroon;2. Completed the IT service experience improvement project, greatly improve the IT service experience and office efficiency of the first-line business, and receive some thank-you letters from the multinational business department;3. Ranked 3rd in the Regional Department of IT Internal Service Satisfaction in 2017.

1. As a network technical support engineer, provide technical support services such as network management and operation and maintenance to customers.2. As the department PL, responsible for the following operations within the department:Project preparation phase: get customer needs, summarize job tasks, calculate project hours, and give project quotations.Project execution stage: Organize the completion and management of project system map, WBS, task management table, problem management table, QA checklist, risk management table and other materials. Regularly report project progress to customers in the form of mail or telephone.The end of the project: Organize the implementation of satisfaction surveys and hold project experience and gains summary meeting.

1. The network construction of the newly added node of the customer and the network maintenance of the existing node.2. As the interface person of the company's customer site, it is responsible for reporting to the customer the progress of the new network construction, the problems encountered, the solutions to the problems and the required customer support and cooperation.3. Report the operation status of the existing network sites to the customer every month and propose improvements.4. Responsible for the incoming contact and setting of network devices such as routers and switches in various network sites in the country.

1. Culture in the personnel service management system interface;2. Participate in the company's plan to set up a branch in China, investigate the status of China's income tax and form a report;3. Customer BPO data entry.