Robert (Bob) Armour Email & Phone Number

Start-up company with unique IP transitioning to commercialization phase with 2 key license partners. Our technology platforms, methods and data-driven approach enhance biodiversity and restore natural balance in a range of ecosystems and use cases:- Water body restoration- Crop health and yield enhancement- Composting and waste management- Life science.

17 ventures provides advisory and fractional leadership services to growing technology businesses, non-profits and their leaders while making occasional angel investments. Seeking to engage further in Charlottesville/VA. Current Activities:> Shape and scale-up company offering unique catalysts to increase bioactivity and restore balance in damaged.

Dewitt, NY, US

NRS/GTC provides customized trustee, fund accounting and transfer agency services to asset managers and owners with over $1.5T AUM/AUA. Responsible for technology, major client relationships and services/product innovation.

Lynnwood, WA, US

BoardOnTrack is a SaaS-based subscription EdTech business that strengthens governance to achieve better outcomes from our nation's growing charter / innovation school movement. My focus was on:> Data-driven, scalable approach to customer success to improve retention and expansion.> Integrated account and product management delivering more actionable.

Washington, DC, DC, US

MPOWER helps international students finance their education in the USA/Canada through an innovative, forward looking credit model, use of technology, and partnerships with leading universities. My focus was on:> Delivering a world class customer experience and building a scalable FinTech operations and product centric model suited to growing our global.

Boston, Massachusetts, US

Led the $250M global services operations team and served on the cross-functional team that drove PTC's business model transformation to subscription, Internet of Things (IoT) and cloud first. > Achieved subscription adoption well above expectations and cloud growth exceeding 100%> Drove margin expansion in core services business with significant reduction.

Co-founded serVelocity, a consulting firm, focused on improving the operating performance and strategic impact of technology services. Sold to Project Partners with the goal of creating a shared platform for SMB technology companies that often struggle with professional services and customer success.> Developed trusted relationships with Red Hat.

Teaneck, New Jersey, US

Partnered with the CEO and other senior leaders in this large global IT firm while serving in 3 roles: "chief of staff", global operations community lead, and enterprise transformation team lead. Cognizant surpassed key rivals during the 2008-09 financial crisis by "Shining through the Fog." (see video)> Increased annual profits by $150M; improved forecast.

Mclean, VA, US

Recruited as CIO for Capital One’s point-of-sale loan origination business focused on healthcare and home improvement. Responsibilities were expanded to include COO after one year.> Doubled loan volume growth to $1B and achieved first significant profits> Recognized as 2006 finalist for CIO of the Year by MassTLC

Mclean, VA, US

Selected to consolidate and manage all major account management platforms for U.S. credit card business with over 40 million customers during a period of intense regulatory scrutiny. Previously led IT group responsible for all payment and statement processing with 1 billion transactions annually.> Enabled a 40% increase in customer retention while.

New York, NY, US

Recruited to develop one of iXL’s most strategic global client relationships achieving $10M in annual revenues in internet consulting and digital development. Promoted to lead the $60M, 500-person western region of iXL as the dot com bubble burst.

CH

Recruited to the senior leadership team at IMG, a $65M, 400-employee, Swiss global consulting business. Led 80 software engineers in Europe and the U.S. using a near-shore delivery model.

Founded and grew the German business of CTP. Upon returning to the US led the rapid growth of the Atlanta office.> Built a profitable business exceeding $5M in revenues in Germany> Closed 4 contracts exceeding $1 million with Fortune 500 companies in first year in Atlanta> Facilitated strategic and operational planning prior to CTP’s successful IPO.

US

Joined McKinsey along with former Accenture partners to build their first strategic IT practice.

Reston, VA, US

Developed user interface for decision models tailored to commercial/military applications.

Mba, General Management

Bs, Systems Engineering