Manage and provide strategic direction for three independent teams – DevOps, Integration Development, and InstallationsDevOps Team Deploy and manage all production infrastructure, both on-premise in the datacenter and in the public cloud (AWS), focusing on availability and performance while maintaining cost efficiency Develop and implement monitoring and alerting solutions to maximize availability of all Avero applications Foster a true DevOps culture where team members are free to innovate and experiment with the latest technologies to keep Avero ahead of the competitionIntegration Development Team Develop and support software to extract transactional data from over sixty point of sale and time and attendance systems, then transfer that data back to Avero and load it into a large data warehouse Integration to on-premise systems requires querying multiple types of data stores including Microsoft SQL Server, Oracle Database, Sybase SQL Anywhere, dBase files, and text-based CSV files Integration to cloud-based systems requires accessing data via both SOAP and REST APIs as well as leveraging data exports in CSV and XLS formatInstallation Team Install the Avero Data Extraction Utility software on client systems to provide the interface between the point of sale systems and the Avero data warehouse Perform quality assurance testing for every new install to ensure every customer has accurate data in all of Avero’s products Requires the ability to quickly identify and troubleshoot issues related to Microsoft Windows Security and Task Scheduler as well as firewalls and network protocols

Manage and provide strategic direction for five independent teams – Information Technology, Database Administration, Integration Development, Implementation, DATA ServicesInformation Technology Corporate - Maintain health and availability of all corporate technology systems including file, print and email servers, development systems, network infrastructure and end user machines Product - Maintain health and availability of all product technology systems including database, middleware, file transfer, and web servers. Database Administration Systems - Support 15 TB production data warehouse and manage smaller scale development and test databases Applications - Develop and support SQL Loader and ETL process to load data from over 10,000 customer locations every day into the data warehouseIntegration Development On Premise - Develop integrations to extract food and beverage sale data from over sixty point of sale and time and attendance systems, transfer the data back to Avero, and load the data into the data warehouse Cloud Based - Develop ntegrations into cloud-based point of sale and time and attendance systems utilizing web services technologies such as SOAP and RESTful APIsImplementation Implementation - Work with new customers from contract signing through rollout completion. Includes gathering technical requirements, managing rollout resources, and providing constant communication to customers Installation - Install the Avero Data Extraction Utility software on client systems to provide the interface between the point of sale systems and the Avero data warehouse.DATA (Data Availability Timeliness and Accuracy) Services Availability and Timeliness - Monitor data transfers from over 10,000 customers daily to ensure all data is received and processed in a timely manner. Accuracy - Provide technical support for Avero end user products and the Avero client extraction software to ensure data accurately matches the point of sale system

• Network administration of Novell NetWare 3.x/4.x/5.x, Windows NT, and Unix networks with 5 to 200 users.• LAN installation, configuration and support for 10/100BaseT, 10Base2, and 16/4 Token Ring networks.• WAN configuration and support for frame relay, fractional T1 and Internetbased virtual private networks.• Design and development of Internet sites.• General hardware and software support.

• Part time educator in a continuing education program administrated by Bnai Zion designed to assist recent immigrants with obtaining technical skills.• Classes taught include LANs, TCP/IP, Windows NT, Windows 9x, Novell NetWare 4.11, Internet Programming and Design, and general computer use.

• Administration of a Novell NetWare 3.11/4.10/4.11 network with 50 users running on both Ethernet and TokenRing networks.• General hardware and software support.