• Coordinate care between primary and specialty providers to achieve a safe, healthy quality of life and increase the efficacy of treatments• Facilitate transportation for appointments and handle all travel arrangements, as well as scheduling in an effort to create well-run and comfortable environment• Manage household duties including housekeeping, cooking, cleaning, shopping, laundry, and yardwork

• Set up, trained, and managed corporate credit card program for four satellite offices for fifty employees• Assisted in onboarding new employees, managed fleet vehicle registrations and maintenance, and performed quarterly IFTA tax returns• Acted as IT manager for network administration, software applications, SharePoint & Microsoft Office 365, corporate cell phones administration, and general IT services• Accurately managed accounts payable functions and implemented Purchase Order (PO) System for expenses as part of cost management, created invoices in QuickBooks, and reported weekly payroll information to payroll company

• Supervised and coached a team of eight on performance, time management skills, and efficient workflow strategies• Participated in hiring, terminations, and annual reviews for departmental employees• Managed general ledger activity for accounting on daily activities of dealership and all organizational accounting functions resulting in winning The Toyota Comptroller Award for Excellence in 2014• Collaborated with other departments for facilitation of new software implementation, supervised training and interdepartmental training, budget preparation and monitoring, and annual organizational planning strategy meetings • Calculated monthly stipends and incentives for sales departments for payroll processing• Prepared monthly manufacturer-specific financial statements and year-end accounting

• • Met weekly deadlines in coordinating all office functions and supervising a team of nine administrative professionals, as well as coordinating schedules for three surgeons, one physician, and three physician assistants• Supervised billing department, managed practice marketing in print and social media, and recruitment advertising, hiring/termination functions, and employee communications• Managed all employee benefits including open enrollment and qualifying events, PCP changes, and benefits information • Processed monthly deposits for employee/employer contributions for HSA/FSA accounts • Organized, planned, and implemented office relocation including destruction of outdated medical records, relocation of patient files offsite, meeting with contractors, strategizing with moving company and staff, and implementing new computer network infrastructure, installation of new telephone system and electronic health records software• Processed payroll weekly for staff and monthly for physicians, including federal and state payroll tax deposits, and performed all year end accounting including W-2s and 1099s• Utilized Excel spreadsheets to prepare quarterly financial statements, performance statistics, and physician distribution calculations

• Performed all bookkeeping for law office collection accounts division including collaboration of a data extraction tool to extract claims data from hospitals directly into collection account software via FTP• IT Manager for computer systems in two locations, and merger of two law offices• Project management to relocate files, furniture, computers, and personnel for merger; created satellite office complete with remote computer access• Managed all office equipment, construction projects, and building maintenance• Processed accounts payable, supervised accounts receivable, monitored and tracked lines of credit, performed accounting for several political action committee accounts, prepared monthly financial statements and cash flow statements, performed end of year accounting, prepared W-2s and 1099s, and reported payroll to ADP online• Legal assistant and paralegal to single owner law firm including compilation of binders for Person Injury, Workers’ Compensation, and Social Security Disability cases

• Managed clerical staff and monitoring information flow in and out of office with over 600 clients• Managed project to organize and implement proprietary Microsoft Access Database for pension plan administration including population and scheduling of plan maintenance activities

• Worked in call center answering questions for providers, subscribers and benefit administrators regarding eligibility, enrollment, and benefits for managed care and traditional plan options including POS, HMO, high deduction plans• Completed Quality Service Skills Certification in Insurance Customer Service from BlueCross BlueShield, Manchester NH (1997)

• Worked on Requests for Proposals and benefit plan design operations for large group associations such as New York Auto Dealers, North Carolina Association of County Commissioners, Texas School Boards, Massachusetts Carpenters Union, and New Hampshire Municipal Association Health Insurance Trust• Created marketing materials for new association group benefit plans• Operated “800” number for New York Auto Dealers Association for questions regarding enrollment, eligibility, and benefits• Participated in planning and implementation of office relocation from Albert C. Jones offices to Sedgwick, Noble, Lowndes offices