With over 14 years of experience in the insurance industry, I am a skilled and knowledgeable claims manager at Brush Country Claims, a leading provider of claims adjusting and management services. I oversee the daily operations of the claims department, ensuring high-quality service, compliance, and efficiency. I also handle complex and high-value liability claims, applying my expertise in liability insurance, claims adjusting, and negotiation. Previously, I was a team lead manager at ICA, LP Insurance Claims Adjusters, where I managed a team of 25 adjusters and supervised the claims management process for a major client, Kemper. I have a BA in Business Administration and Management from Louisiana State University. I am passionate about delivering exceptional customer service, solving problems, and improving processes. I am a collaborative, supportive, and adaptable team player who values integrity, professionalism, and excellence. I am looking for an opportunity to leverage my skills and experience in a dynamic and innovative organization that shares my vision and values.