Bobbie Dotson Email & Phone Number

System access, EPIC Security, HIPAAResponsible for the administration of user management for all Information Technology supported systems - including provisioning, deletion and maintaining user roles in support of security. ●Enable and monitor access on key systems and applications and provide guidance to internal and external customers regarding requests for access. ●Ensure that company and IT policies and procedures are followed to grant appropriate access levels, assist in the development of automated procedures to manage access in accordance with set policies while working with business units and data owners.

Monitored and analyzed mission critical systems utilizing different system and application monitoring tools. Performed routine checks and Level 1 triage, escalation of any critical alerts. Created and updated departmental documentation, policies and procedures. Performed user support functions and supplemented project work during appointed shifts. Supported the data center management to ensure the continuous operation to ensure data integrity and security. Supporting end users in both clinical and IT roles.

Licensed Life Insurance Agent with Mortgage License

Master'S Degree, Computer And Information Systems Security/Information Assurance

Bachelor'S Degree, Competitive Intelligence