Bobbie Parker Email and Phone Number

Medical billing for several states and hospitals. Extensive experience in medical billing including commercial, Medicaid in several states and Medicare.

Maintain pools for workflow distribution. Manage and maintain inventory to prevent backlog. Monitor and update processes. Produce daily stats for inventory review for Manager. Maintain questions logs and training to all team members. Conduct weekly staff meetings. Monitor and maintain productivity and quality per standards that have been set. Provide manager with any trends, issues, and or concerns.

Permanent Make up

Manage all office functions including profit and loss, accounts payable and receivable for two offices. Orthodontic team, General Dentist team, and Oral Surgery team. Supervise production, scheduling and marketing to meet production goals. I managed staff of 25 while creating company mission statement and goals for new company. Successfully increasing revenue from less than 100,000 per year to exceed 3 million per year. Manager in all hiring, training, and HR functions within the office. Create HR guidelines, bonus structures, quality improvement and training Assess the needs of all members of the team to solve problems and facilitate change. Determine goals and objectives and promote participation. Establish all company production goals, forecasting, budgets.  Project manager for all Orthotrac and Eagle soft database. Proficient in Excel, Microsoft word, QuickBooks.

I was manager for one of the largest Dental offices in the Corporation for the state of Tennessee. Supervised two General Dentist, Two Orthodontists, six assistants, one lab technician four Hygienist, and three front office staff.Supervised all production and scheduling to meet production goals. I managed Doctors and staff following company mission statement and Goals. Responsible for all hiring, training, and HR functions within the office. Assess the needs of all members of the team to solve problems and facilitate change. Determine goals and objectives and promote participation.Participated in all management meetings for the company to maintain continual quality improvement maintain goals and objectivesExcelled in all office collections, deposits, AR and P&L for the running of the office. Completed the annual budget and forecast for the office as per company policy and procedure. Responsible for all vendor contracts- approvals and maintenance.Expert in QSI medical data base. Proficent in ExCel, Microsoft word, Dental contract writer. Used other applications as needed.

 Team Lead and Customer Service Representative for Home Office. Lead team in call center and production. Liaison between team, Life Sales office, and Insured.  Write life insurance policies to exceed over 5 million dollars work with underwriters for medical clarifications and verification. Knowledgeable in all state insurance laws and regulations. Team Lead in the issuing of Life Insurance policies. Assess the needs of the team to solve problems and facilitate change. Determine goals and objectives and promote participation. Expert in Lifepro, AUS, and other applicable software. Proficient in Excel, Microsoft word.

Issue all welfare benefits including Medicaid, Financial, and Food Allowance.Assess needs, goals and eligibility of participants and be an advocate in identifying participant’s barriers to self-sufficiency. Monitor participant’s goals and access otherCommunity resources and support services, which include mental health and substance abuse programs.Facilitate and be a resource in explaining and clarifying policy interpretations to other workers. Involvement in community and Federal based programs included Refugee, homeless shelters, and domestic violence centers. Proficient in all Government software and interface. Profecient in Lotus and Wordperfect.

for inventory, purchasing, accounts payable and receivables, service contracts and maintenance and daily functions for five regional offices.Trained office managers in state accounting systems and oversaw each business office.Compile fiscal data regarding expenditures and compare against available funds. Reconcile report and did monthly forecasting for the regionProvided technical assistance to regional staff in order to resolve problems and answer questions about policy and resources.Maintained Database and supplied Associate Directors with reports of Buildings. Prepared financial and statistical reports utilizing computer applications.Proficient in all Government software and interface. Profecient in Lotus and Wordperfect