Bobbie Jo Mcgraw Email & Phone Number

Cheyenne, Wy, Us

Cheyenne, Wyoming, United States

Fort Collins, Colorado, United States

Lending professional helping clients find the right financial solutions. Solutions include portfolio and conventional mortgages, home equity products, and business loans. • Provide loan solutions including portfolio and conventional mortgages, home equity products, and business loans. • Analyze creditworthiness for both portfolio and conventional loans. Underwriting experience includes an internal portfolio policy and Automated Underwriting Systems. • Proficiently utilize Encompass loan processing system. • Deliver high level customer service including discussion of eligible loan products, request of required documentation, communication of loan milestone, successful completion of loan process.• Manage bank branch with assets of $130+ million.• Originate $25+ million in loans annually • Coach and mentor branch management team and new loan officers including successfully implementing improvement plans and helping to achieve promotion milestones.

Bemidji, Mn

• Designed and proposed programs which met client needs.• Negotiated and closed contracts with clients in an appropriate time frame.• Cultivated new business.• Communicated performance expectations and provided employees with on-going feedback.• Provided genuine hospitality, found appropriate solutions to issues, and followed through when resolving guest problems.• Prepared and analyzed reports to make informative decisions and to communicate upcoming business throughout hotel.• Assisted with staffing, cultivating initial business, coordinating PMS training, and effectively carrying out a smooth opening of the hotel.

Bemidji, Mn

• Created a welcoming and fun experience with each customer.• Resolved customer complaints.• Created efficiencies in processes to serve more customers and do so more quickly.

Bemidji, Mn

Reviewed and provided resume feedback to students face-to-face and via internetPrepared and delivered presentations to studentsUpdated databases and job placement information

Bemidji, Mn

Interviewed, hired, and terminated employeesDesigned and implemented new job descriptionsInitiated and completed HR paperwork including FMLA, COBRA, and Life Insurance renewalPlanned and organized bank-wide employee appreciation eventAddressed, mediated and documented employees conduct matters Redesigned and renewed Employee ManualDeveloped and led a manager training session on employee performance appraisals

Bemidji, Mn

Planned and coordinated floor/hall-wide eventsConducted academic progress meetingsResolved misconduct incidentsRecruited, interviewed, and selected new staff members

Northfield, Mn

Assisted Production teams with stocking supplies, performing changeovers, completing quality assessments, and other daily tasksAided Quality Assurance team with swabbing assignments and resolving non-compliant issuesAssisted the Sanitation team with day-to-day tasks and addressed sanitation incidents that aroseOperated fork lift and pallet jacksUnderstood and adhered to Good Manufacturing Practices

Le Center, Mn

Assumed weekly advertisement management responsibilities in 2009 Provided excellent customer serviceOperated check-out lanes

Bachelor Of Science (Bs), Business Administration, Emphasis In Management

Activities and Societies: Society of Human Resource Management (SHRM), President - Human Resources Club, Sigma Beta Delta Business Honor.

Bachelor Of Arts (Ba), Psychology, 4.0

Activities and Societies: Human Resource Club, Psychology Club