Bobbie Poitra Email & Phone Number

Belcourt, Nd, Us

Belcourt, North Dakota, United States

As the Account Review Specialist, I am responsible to:● Check for fraud● Open and sort through mail● Deposit checks daily● Input bankruptcies correctly● Review debt collection proposals and Power of Attorney requests and route to correct departmentsBlueChip Financial provides a short-term loan product designed to help underbanked people gain access to credit at a cost to the consumer at close to half of many competitors. Through this short-term installment loan product, Spotloan, BlueChip has helped revolutionize the way people get access to emergency loans and uses sophisticated machine learning and big data for fraud detection and payback prediction in its underwriting models.

Belcourt, North Dakota, United States

As the Customer Service Representative, I was responsible to:● Answer incoming/outgoing calls● Update our internal databases with information about technical issues and useful discussions with customers● Build sustainable relationships and trust with customer accounts through open and interactive communication…● Provide accurate, valid, and complete information by using the right methods/tools● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, and process customer accounts and file documents