Bobbie Smith Email & Phone Number

Salem, Oh, Us

Piscataway, New Jersey, United States

Expertly diagnose and resolve customer issues in a timely manner, ensuring a seamless customer experience. Field and handle inbound customer support requests through multiple channels including email, chat and phone with the utmost professionalism and efficiency. Producing results far above peers with volume and satisfactory. Meticulously document and archive customer support issues and resolutions for reference and improvement purposes. Successfully provided over eighty percent of department sales independently and consistently. Beacon for staff and senior staff to turn to for conflict resolution and product information.

Salem, Ohio, United States

Led high-volume recruitment, enhancing candidate quality and reducing time-to-hire by 20%. Streamlined payroll processing with SAP, ensuring 100% accuracy and timely W2 distribution. Implemented marketing strategies, boosting client engagement and business development. Maintained benefit time tracking logs, providing management with periodic summaries. Acted as intermediary between clients and candidates, managing recruitment and business accounts. Conducted detailed candidate assessments, improving placement accuracy and reducing turnover by 20%. Led talent acquisition projects, successfully filling 100+ positions and decreasing hiring time by 60%.

Canfield, Ohio

Supported program development to prevent losses, improving intake and investigation efficiency.Enhanced inter-county collaboration, optimizing resource sharing across 11 counties.Managed new client inquiries, reducing wait times by 40% and boosting satisfaction.Streamlined workflows, increasing efficiency by 30% and reducing errors by 36%.Implemented crisis intervention protocols, ensuring timely client support and reducing response times by 40%.

Conway, South Carolina

Processed over 60 daily registrations, ensuring compliance with hospital policies and standards. Registered patients for medical services, verifying insurance benefits and eligibility. Counseled patients on financial assistance programs, securing aid for 75% of eligible cases. Maintained patient privacy by adhering to HIPAA regulations and securing sensitive information. Collected payments and co-pays, adjusting amounts based on specific insurance plans. Coordinated patient admissions with medical staff, enhancing overall patient experience.

East Liverpool, Ohio, United States

Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications. Assign work schedules, following work requirements, to ensure quality and timely delivery of service. Train workers in proper operational procedures and functions and explain company policies. Resolve customer complaints regarding worker performance or services rendered. Analyze and record personnel or operational data and write related activity reports. Recruit and hire staff members. Read and understand operating manuals, blueprints, and technical drawings. Research, order, and maintain parts inventory for services and repairs. Maintain and update filing, inventory, mailing, and database systems, either manually or using computer. Complete and mail bills, contracts, policies, invoices, or checks.

Certification Of Machine Trades, Machine Tool Technology/Machinist, A

High School Diploma, 12