AutoRevo serves automotive, RV, motorcycle, powersports, and boat dealerships nationwide with a proven platform for inventory marketing success.- Responsible for increasing new business in both the independent and franchise space- Generate, cultivate, and close new accounts from web, phone, chat, and event leads- Consult with existing customers to identify new opportunities- Nurture relationships through new product development education- Conduct post installation follow-up, ensuring commitments were met and customers are happy- Provide superior customer service and enhance customer retention- Oversee quality control of all new client websites due to unmatched attention to detail- 100% remote work. Activity and workflow documented in Salesforce.com

Driving Local offers an array of Business Development services aimed at gathering together a cohesive plan and process that is consistent, scalable, easy to replicate, and efficient at generating sales, F&I, service, and parts revenue for automotive dealerships and dealer groups, while increasing CSI and customer retention.- Evaluation and optimization of current marketing plans, including current vendor relationships- Establish processes for merchandising inventory including photos, video, pricing, and distribution- Optimize visual merchandising using vendor relationships to maximize lead conversion- Research and implementation of Search Engine Optimization and Search Engine Marketing- Participate in optimizing local search, social media, and online reputation- BDC strategic planning, implementation, optimization, and performance tracking- Training of current staff (sales, service, parts, accounting, and F&I) on efficient processes- Assist in recruiting, hiring, training, and evaluating personnel to maximize efficiency- Customer Retention Management (CRM) software implementation, training, and management

- Maintained a successful sales record with both consumer and small business clients- Created a value-added experience for customers that led to improved satisfaction and sales- Identified customer deposit, credit, mortgage, saving and small business banking needs- Recommended the best products, services and solutions for the customer/business- Leveraged available technologies to optimize the client experience and ensure accuracy- Sought opportunities to introduce customers to specialists and business partners- Executed efficient and effective methods for problem resolution, with a great attitude!

Fowler Holding CompanyEstablished and fostered profitable client relationships including repeat and referral business at both Fowler Dodge and Fowler Honda. Excelled as a member and leader of an Internet sales team that achieved explosive growth, reaching a sustained 50% share of all dealership sales. Participated in recruiting, hiring, and training of sales team membersMarc Heitz Auto FamilyBegan as the front desk receptionist. Recruited to sell in the Marc Heitz Ford Internet sales department. Transfered to Marc Heitz Chevrolet where I acted as BDC Manager. Established profitable customer relationships via the Internet, direct mail, telephone, and face to face sales.