Bobbi Kirby Email & Phone Number

Remote

Johnson City-Kingsport-Bristol Area

• Generated increased sales revenue with new business opportunities, in a COVID environment.
• Exceeded Client expectations to ensure repeat business and referrals.
• Identified new possible business opportunities for Leisure Market.
• Utilized the Counselor Salesperson Approach when responding to leads, RFPs, and solicitation.
• Created solid relationships with both internal and external partners.

Orlando, Florida Area

• Developed and maintained top key accounts by building trust, utilizing the Counselor Salesperson Approach.
• Acquired and maintained accounts through networking, solicitation, relationships, lead follow-up and constant touch programs.
• Negotiated rates and contracts. Utilized Siebel as CRM system.
• Surpassed sales goals. Achieved 186% for individual goal and 139% for team goal in FY15. Achieved 152% for individual goal and 124% for team goal in FY16. Achieved 163% for individual goal and 147% for team goal in.

Orlando, Florida Area

• Produced 2.2m above revenue goal in ticket sales through leadership and team development.
• Decreased Bad Debt Account 91% for the 4 parks by implementing a new voucher process/focus.
• Participated in finding right fit Sales Leaders and served on interview panels for Leadership Casting Calls.
• Reinforced and expanded sales acumen within a union/seniority based Cast environment.
• Motivated and coached team of 5 salaried Leaders and 72 Cast Members through Sales Through Service/Counselor Salesperson Approach.
• Resolved escalated Guest and Cast situations and operational issues.

• Generated increased sales revenue through hiring, leadership, coaching and development of the ASA team.
• Partnered with Preview Center Team to help meet and exceed departmental sales goals.
• Exceeded Cast/Guest expectations with sales through service culture, beginning with the Cast.

• Developed and executed national marketing programs by building relationships with key decision makers for clients such as Kimberly Clark, Mindshare, RTF Productions, RedOctane, Tempus Resorts, Disney Store, Disney.
• Created, presented and serviced national marketing campaigns consisting of commercial schedules (copy writing and production), collateral distribution, direct marketing, online marketing, events, promotions/contests.
• Managed multiple client accounts with an annual goal in excess of $1.5 million.
• Partnered with multiple internal departments to execute programs consistently on a national level.

Orlando, Florida Area

• Managed Disney Planning Centers (DPC) with annual sales revenue in excess of $10 million through motivation, hiring, training and development.
• Generated increased sales revenue through involvement in all aspects of sales process.
• Partnered in the opening of (3) new DPC locations, doubling the department YTD.
• Exceeded Client/Guest expectations in a highly competitive market place.