Bobbi Park Email & Phone Number

Greater Salt Lake City Area

• Financial audit of business utility bills for all clients, focusing on utility billing practices, client consumption rates, and classification schedules. Goal is to recover overcharges as well as advise businesses on.
• Audit and evaluate utility billing history for each client.
• Research electricity and gas rating structures for utilities throughout the country.
• Research sales tax law as it relates to utilities throughout the country.
• Advise client on audit results and implement agreed upon changes with utility companies.
• Manage active audits for approximately 30 clients at a time, keeping each up to date and/or resolved within established parameters.

• Ensured responsibility for Oracle Payment Control and Loss & Damage Claims departments transitioned from four former managers to two new managers in a smooth manner. Recruited to provide the same service for all.
• Trained new managers as well as key associates in critical processes. Ensured sufficient documentation existed.
• Ensured continued issuance of reporting as required, as well as timely and accurate issuance of payments. Made certain reconciliation of accounts continued.
• Secured achievement of SOX requirements.

• Managed processing of loss and damage claims for all company businesses, recovering cost of merchandise and supplies lost/damaged in transit. Managed disbursement of funds for company vendor payments.
• Directed team responsible for disbursement of $8 billion per year via check, Electronic Funds Transfer (EFT), and Automated Clearing House (ACH) payments issued to company vendors and service providers.
• Directed team processing 100,000 claims per year, at value of $25 million.
• Identified creative ways to keep up with changing technology without upgrading 20-year-old claims system, implementing electronic filing using e-mail and file attachments.
• Negotiated with vendors and carriers to resolve liability disputes.

Greater Salt Lake City Area

I held the Supply Chain positions of Transportation Claims & Oracle Payment Control Manager and Freight Audit & Payment Manager during this time frame.

• Managed transportation audit and payments for company businesses including retail, catalog, custom decorating, furniture, outlet, and non-store locations. Ensured freight bill payment reporting provided to home office.
• Managed processing of 1.4 million invoices, totaling $750 million annually.
• Increased electronic billing from 80% to 93%, and pre-audited bills from 90% to 98%.
• Ensured accurate allocation of freight expenses to appropriate general ledger accounts.
• Secured timely and accurate entry of contracted transportation rates into pre-audit rating engine, saving $1.7 million annually.
• Contributed to transportation budget forecasting processes along with home office transportation partners.

• Directed and controlled activities related to transportation rate audit and general ledger allocations for all company businesses, including retail, catalog, furniture, custom decorating, outlets, and non-store.
• Ensured reconciliation of 10 general ledger accounts.
• Performed SOX testing and maintained documentation.
• Functioned as subject matter expert in design, testing, and implementation of a proprietary web-based system to audit, validate, and approve freight bills prior to payment.
• Served as transportation contract manager from 1997 to 2004. Held responsibility for issuing contracts and rate schedules to company transportation partners, ensuring issuance of accurate pages and return of signed.
• Improved electronic bill processing from 50% to over 80%.