Travel and vacation advisor specializing in personalized adventures

hand weaves carbon fiber materials in 3 & 4- directional weavesPerform repetitive hand weaving tasks including using tools and applying physical force to weaving fixtures.Inspect products to ensure that specifications are met.Great hand-eye coordinationStrong attention to detailAbility to work well within a team and independentlyAbility to read, comprehend, and writePossess math skills

Opened and closed store locations- counted cash drawers, stocked merchandise, greeted customersProcessed cash, check, and credit transactions with accuracyInspected and tagged customer clothing to company proceduresPerformed and documented daily cleaning and maintenance requests to maintain a safe environment

Conduct assessments measuring adherence to established regulatory, industry, and proprietary brand standards for clients▪ Train and partner with clients to evaluate concerns and discrepancies and develop a corrective action plan▪ Travel up to 50% of hours in the greater New England area▪ Clients include brands such as Cumberland Farms, Burger King, Pizza Hut, and Popeye’s

Member Services Counselor, September 2017- PresentProvide membership information to current and prospective members Process membership dues, service calls fees, and travel store cashieringManage member accounts, enroll new members and provide updates to ensure accuracyDispatcher, April 2016- September 2017Relay road service requests to towing facilities via telephone, digital, and fax dispatch systems.Proactively monitor requests for any changes that may impact a member’s service. Monitor truck strength and call volume to avoid potential service delays. Assist with reassignment of resources based on volume. Contact the member with updates on service as needed.Provide thorough, accurate documentation on requests.

Assist in the evaluation, discipline, hiring, and training processes for service staffEnsure a safe environment for staff and guests through food safety and cleanlinessManage floor in the absence of the Restaurant ManagerSupervise the collection and deposit of cash from bartenders and servers at the end of their shiftCreate the monthly social media calendar and calendar of specials/eventsMonitor and maintain MICROS and OpenTable systems

Internship with a focus on learning management in a country club settingRotating positions to gain experience through fine dining, café, and banquet settingsTraining with Expert Accounting systems for reservations and hotel management

Record reservations and seat guests accordinglyPrepare cold appetizers; inventory and stock pantryClear tables of plates and debris, reset tablesAccountable for an exceptional guest experienceTwenty-two tables serving approximately seventy guests on Saturdays

• Prevent injuries by minimizing or eliminating hazardous situations or behaviors• Enforce facility rules and regulations and educate patrons about them• Recognize and respond effectively to emergencies• CPR, First Aid, and AED certified• Resolve conflicts between patrons• Ensure the well-being of others

● Cut, filled, frosted, and decorated cakes on the Contemporary Cake team● Produced batters, sauces, mousse, and cake fillings● Gained experience on the California Grill bakery team, supporting the upstairs fine dining signature restaurant● Designed and displayed an edible Alice in Wonderland themed showpiece for Disney’s Contemporary Resort’s First Annual Easter Display

• Assemble the bread order and pipe messages on cakes• Package cakes, cookies, tarts, and other pastry items• Advanced training in customer service and customer satisfaction

• Mixing batter and baking cupcakes, cookies, and coconut macaroons• Making cream cheese and butter cream icings; making chocolate mousse• Assembling cannoli’s, tuxedo strawberries, and decorating cupcakes

• Answer phones and respond to general inquiries• Check IDs and sign guests in and out of halls to maintain security• Adhere to Residential Life rules and regulations