-Deliver results including top in the region credit acquisition, controllable expense initiatives,and top in the market quarterly sales and customer service scores through team buildingand behavioral coaching-Manage all aspects of Operations including Front End, Warehouse, Delivery Operations, Cash Office, Human Resourses, and Safety.-Oversee inventory and operational processes-Coach and develop 4 direct leaders and support 100+ team members indirectly-Facilitated Women in Leadership training

-Drove customer experience in the store to rank in the top 5 of 30 stores in the district-Supported 85 employees providing a team-oriented environment that adapted to anever-changing retail environment-Engaged associates in the vision of the company-Set clear expectations and held associates and other managers accountable for their results relative to the measured metrics tied to driving profitable sales growth-Coached selling skills to continue growth on the bottom line with declining company sales-Was a peer mentor; leading district conference calls and cascading company directives-Achieved shrink and operating expense initiatives

-Responsible for managing all aspects of expense control, specifically payroll, supply and maintentance budgets -Managed Human Resources, Cashier team and Shipping/Receiving-37 direct reports

-Began as a women's sales associate and earned various roles throughout the store including coordinator and other management positions in charge of smaller departments. -Responsible for driving profitable revenue growth through topline sales and maximizing miscellaneous income revenues through building high performing teams.