▶ KEY VALUE OFFERING: Leveraging a longstanding track record of success as a Director of Project Management and Process Improvement, I have an eye for improving processes and quality implementation with a focus on client-facing programs and projects. I believe that people are the center of a business where a focus on team building, and customer success leads to impact.As Director of Project Management and Process Improvement at ConnectiveRX, I lead large-scale, multimillion-dollar projects, optimizing resources and ensuring effective project management strategies via Agile, Scrum, and Waterfall methodologies. Tasked with leading the Enterprise PMO, I oversee a large team with a player-coach leadership style while fostering a culture of continuous improvement. I coach my team to ensure personal development and in turn, deliver team success. As a go-to resource across the division, I am always eager to jump in with a hands-on approach to ensure quality project/program delivery.▶ SELECT HIGHLIGHTS:➽ Achieved 90% on-budget goal (2021), overseeing 17 project managers with project management split into two teams of 8.➽ Directed operational process improvement functions to ensure quality execution as leader of Enterprise PMO.➽ Fostered a culture of continuous improvement, steering design of process improvements, driving accountability, and removing obstacles on multiple concurrent projects.➽ Recognized with President’s Award of Excellence (2011), and as a President’s Award of Excellence Finalist 11 times at Omnicell. Created repeatable implementation process and methodology for new product and service offerings. ▶ AREAS OF EXPERTISE:🎯 Strategic Planning & Execution🎯 Business Process Analysis 🎯 Cross-functional Team Leadership🎯 Scalable Product Development & Deployment🎯 Agile & Waterfall Project Management🎯 Customer-Focused Solutions🎯 Continuous Improvement Culture🎯 Adaptability & Change Management ▶ SOLUTIONS-DRIVEN APPROACH TO COMPREHENSIVE PROJECT MANAGEMENT:I lead comprehensive project management with attention to customer success, process improvement at scale, KPI setting, customer training, and quality delivery. I drive data-driven decision making to shape the project strategy and foster a culture of continuous improvement. ▶ LET’S CONNECT:I look forward to connecting with like-minded professionals as we expand our mutual networks. Please feel free to reach out to start a conversation.
Connectiverx
View- Website:
- connectiverx.com
- Employees:
- 1404
-
Director Project ManagementConnectiverxKnoxville, Tn, Us -
Director Project Management/Process ImprovementConnectiverx Dec 2018 - PresentWhippany, Nj, Us▶ SCOPE: Promoted twice from Senior Project Manager to Manager of Project Management, before assuming Director role in 2021. Lead Enterprise PMO, improving processes and ensuring quality implementation and delivery of client-focused, multi-million-dollar programs/projects lasting 3–9 months through full lifecycle to completion. Lead cross-functional teams and apply best practices to shape project strategy and foster a culture of continuous improvement. Optimize resources and maintain effective communication channels to monitor project success, financial impact, and risk mitigation. Manage and report KPIs to measure project status, financial impact, risks, productivity, and business value. ▶ KEY CONTRIBUTIONS:● Recognized as effective communicator, team collaborator, and project management leader. Devised improved processes, steered QA, optimized resources, and led cross-functional management. ● Tasked with leading Enterprise PMO, establishing infrastructure, delivering processes, and setting annual performance targets. ● Achieved 90% on-budget goal (2021), overseeing 13 project managers with project management split into two teams. ● Pivoted into leadership position, coaching employees to exceed performance objectives. Improved productivity and individual professional development.● Fostered a culture of continuous improvement, steering design of process improvements, driving accountability, and removing obstacles on multiple concurrent projects. Identified and resolved variances in actual project costs versus projected project budgets. ● Appointed as SME and go-to resource across division. Mentored and trained staff for project rotations. ● Integrated IT improvements, supporting operations to drive quality efficiency via Agile/Scrum methodologies, and enhanced customer experience.● Achieved success in audits, conducting annual reviews to ensure accountability of projects within PMO and timely financial reporting. -
Manager Of Implementation ServicesMckesson Pharmacy Systems & Automation Mar 2016 - Dec 2018Nashville, Tn, Us▶ SCOPE: Led team of 10 project managers and 3 customer support transition specialists with a multi million-dollar budget. Oversaw annual portfolio of 300 customer accounts, tracking budget and operational planning. Ensured timely implementation of pharmacy management systems and business services for 40 customer sites monthly, delivering quality results on time and within budget. Created roadmap to enable high-quality and sustainable outcomes, ensuring a high-level of customer satisfaction. ▶ KEY CONTRIBUTIONS:● Surpassed customer expectations, attending and leading live implementations to hear first-hand accounts of customer feedback and expectations. ● Standardized implementation process to increase repeatability and quality. Developed documentation, processes, and artifacts to support implementations. Provided oversight and acted as stakeholder to new product initiatives, developing baseline processes for implementing/upgrading. ● Designed, managed, and reported metrics to monitor project success, surpassing forecasts. ● Facilitated customer success by integrating training to assist with implementation of products and services. -
Project Manager (Prior To M&A, Aesynt/Mckesson Automation)Omnicell Oct 2004 - Mar 2016Fort Worth, Texas, UsPROMOTION PATH (Former Roles): Project Manager/I.V. Solutions Products (2013 – 2016), Project Manager, Internal Project Manager, Implementation Services (2008 – 2013), Project Manager, Central Pharmacy Solutions (2004 – 2008) ▶ SCOPE: Promoted consecutively, leading comprehensive project management services through full lifecycle from planning to execution, implementing I.V. solutions automation products into customer facilities using PMI framework. Developed and standardized implementation methodology, managing $1M+ projects for new market technologies. Reported to senior stakeholders, measuring project status reports, project issues, and risk management plans. ▶ KEY CONTRIBUTIONS:● Drove software implementations, collaborating with product management and software development during lifecycle for new software releases and product enhancements using Waterfall and Agile methodologies.● Spearheaded new product releases and drove solutions, overseeing initial product implementations and evaluating product defects.● Mentored new staff as trusted advisor, leading training and customer support inquiries. Acted as SME and was go-to resource for large, complex implementations. ● Drove culture of continuous improvement using Lean best practices to ensure operational excellence. Developed and executed strategic and operational planning to ensure productivity.● Recognized with President’s Award of Excellence (2011), and as a President’s Award of Excellence Finalist 11 times. Created repeatable implementation process and methodology for new product and service offerings. Served as resource for operational, sales, engineering, product management, technical support, issue resolution, and project planning.● Served as SME. Implemented customized solutions for 2 high-value customers using combination of products to secure deal. Acted as consultant for customer and internal teams to turn solution into a product as added revenue stream. -
Operations Supervisor (Prior To M&A, Aesynt/Mckesson Automation)Omnicell Mar 2000 - Mar 2004Fort Worth, Texas, Us▶ SCOPE: Created operational processes to manage the program and increase communications with fully remote staff. Facilitated growth from 30 customers to 500 in 3 years. Created 3 new consultative service channels. Developed processes and training for new operations supervisors. -
Help Desk Analyst (Prior To M&A, Aesynt/Mckesson Automation)Omnicell Feb 1999 - Mar 2000Fort Worth, Texas, Us▶ SCOPE: Trained new customer support center for AcuDose-Rx product line. Developed troubleshooting techniques, referenced documents, and FAQ documents to assist in resolving frequent customer issues. -
Aviation Electrician/Search And Rescue Swimmer (Rank E-4)Us Navy Jun 1990 - Nov 1993Washington, Dc, UsF-14 Tomcat Advanced Electronics Systems, Search and Rescue and Air Crew Training; Aviation Electricity and Avionics. (Honorable Discharge)
Robert B. Education Details
-
University Of PhoenixManagement -
Robert Morris UniversityGeneral Studies In Management -
Tri-Angle TechElectrical Maintenance And Construction Technology
Frequently Asked Questions about Robert B.
What company does Robert B. work for?
Robert B. works for Connectiverx
What is Robert B.'s role at the current company?
Robert B.'s current role is Director Project Management.
What schools did Robert B. attend?
Robert B. attended University Of Phoenix, Robert Morris University, Tri-Angle Tech.
Who are Robert B.'s colleagues?
Robert B.'s colleagues are Richard Pearce, Leah B., Carl Cunningham, Charles Barber, Amanda Krupar, Maria Tracy, Hassana Craig.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial