Robert Brugger Email & Phone Number

Bellevue, Wa, Us

This role encompassed all the requirements of the Senior Technical Delivery Manager with an increased emphasis on the development of new technologies and support platforms for training a highly technical audience of telecommunications network technicians and engineers. In the role of Lead Developer, I was responsible for the stand up of new LMS, LRS, LCMS , and VCMS platforms, while also implementing new methods of training delivery that included the initial introduction of VR and AR training solutions.

Bellevue, Wa, Us

In this role I was responsible for the stewardship of large, cross-functional development and integration projects for T-Mobile USA. I owned the the solution delivery and was ultimately responsible for development project leadership, management, quality, and timely / cost -effective delivery. I worked effectively with upper management and multiple stakeholders and applied customer relationship management practices, including the identification of appropriate, mutually agreed objectives. I led instructional design personnel and learning management system administrators, course publishers, project coordinators, audio/video producers and SMEs. I also provided input to learning design and job and task design requirements for targeted learning populations. I tracked and resolved technical issues during build and validation phases while also successfully developing and delivering technical training solutions.

Milwaukee, Wi, Us

Worked in a dynamic, fast-paced environment supporting the Technology Training team at T-Mobile headquarters in Bellevue, Washington. My duties and responsibilities included analyzing client source content, target audience, job tasks, and learner environment to identify learning objectives and appropriate instructional strategies. I developed learning solutions utilizing a broad range of interactive, creative and intuitive instructional methods, which included simulations, games, interactive case studies, and assessments. My development work included the design and development of learning materials using primarily Adobe Captivate to create a variety of products that included web-based training packages, Quick Reference Guides, Job Aids, and Audio/Video scripts. I interacted with Subject Matter Experts (SME’s) to create and modify instructional materials and organized, performed and oversaw Quality Assurance of final materials to ensure concepts were properly developed.I made training recommendations consistent with established aggressive development time frames and budget while also maintaining a working comfort level in diverse roles (i.e. instructor, course development and customization, etc.). I also utilized my experience in LMS implementation to support T-Mobile's transition to their new Cornerstone LMS platform.

Hanover, Md, Us

Worked in a dynamic, fast-paced environment supporting the Technology Training team at T-Mobile headquarters in Bellevue, Washington. My duties and responsibilities included analyzing client source content, target audience, job tasks, and learner environment to identify learning objectives and appropriate instructional strategies. I developed learning solutions utilizing a broad range of interactive, creative and intuitive instructional methods, which included simulations, games, interactive case studies, and assessments. My development work included the design and development of learning materials using primarily Adobe Captivate to create a variety of products that included web-based training packages, Quick Reference Guides, Job Aids, and Audio/Video scripts. I interacted with Subject Matter Experts (SME’s) to create and modify instructional materials and organized, performed and oversaw Quality Assurance of final materials to ensure concepts were properly developed.I made training recommendations consistent with established aggressive development time frames and budget while also maintaining a working comfort level in diverse roles (i.e. instructor, course development and customization, etc.). I also utilized my experience in LMS implementation to support T-Mobile's transition to their new Cornerstone LMS platform.

More than 10 years of increasingly responsible instructional design, training project management, and instructional experience primarily in the military and staffing services industry. Skilled in project management of enterprise-level training rollouts. Accomplished in multimedia and web technology as learning mediums. Experienced with selecting, testing, and administering Learning Management Systems. Significant experience authoring text-based and computer-based training materials using Lectora, Captivate and other supporting media editing tools. • Experience with multiple development tools including: Lectora, Adobe Captivate and Articulate Storyline. Other tools include: Audacity, SnagIt, iSpring, Camtasia, FlypaperMajor strengths include:>Training Management>Training Project Management>Training Needs Analysis>New Hire On boarding>Large Scale Implementation Support>Asynchronous online learning>Instructional Development & Design>Learning Management Systems

Kirkland, Washington, Us

As the E-Learning Instructional Designer I was responsible for developing, documenting and delivering professional, polished web, ecommerce and social media evaluation training materials used in the onboarding of independent consultants in an online, virtual classroom environment using multiple formats including Articulate Storyline 2.I developed practice and qualifying exams to monitor the success of candidates and performed review and analysis of training data to adjust training programs as needed while always implementing continuous improvements.

Hanover, Md, Us

Worked in a dynamic, fast-paced environment supporting the Technology Training team at T-Mobile headquarters in Bellevue, Washington. My duties and responsibilities included analyzing client source content, target audience, job tasks, and learner environment to identify learning objectives and appropriate instructional strategies. I developed learning solutions utilizing a broad range of interactive, creative and intuitive instructional methods, which included simulations, games, interactive case studies, and assessments. My development work included the design and development of learning materials using primarily Adobe Captivate to create a variety of products that included web-based training packages, Quick Reference Guides, Job Aids, and Audio/Video scripts. I interacted with Subject Matter Experts (SME’s) to create and modify instructional materials and organized, performed and oversaw Quality Assurance of final materials to ensure concepts were properly developed.I made training recommendations consistent with established aggressive development time frames and budget while also maintaining a working comfort level in diverse roles (i.e. instructor, course development and customization, etc.). I also utilized my experience in LMS implementation to support T-Mobile's transition to their new Cornerstone LMS platform.

London, Gb

More than 10 years of increasingly responsible instructional design, training project management, and instructional experience primarily in the military and staffing services industry. Skilled in project management of enterprise-level training rollouts. Accomplished in multimedia and web technology as learning mediums. Experienced with selecting, testing, and administering Learning Management Systems. Significant experience authoring text-based and computer-based training materials using Lectora, Captivate and other supporting media editing tools. • Experience with multiple development tools; Expert with Lectora, basic knowledge of Adobe Captivate and familiarity with Articulate Storyline. Other tools include: Audacity, SnagIt, iSpring, Camtasia, FlypaperMajor strengths include:>Training Management>Training Project Management>Training Needs Analysis>New Hire On boarding>Large Scale Implementation Support>Asynchronous online learning>Instructional Development & Design>Learning Management Systems

Tacoma, Wa, Us

Responsible for providing effective elearning strategies and products to all TrueBlue brands. Under general supervision from the Director of Training & Development I maintained the Learning Management System (LMS), designed, developed and deployed online courses and instruction for all TrueBlue employees and reported training effectiveness and status to senior management and brand presidents.Essential Duties/Responsibilities- Create and implement elearning strategies and products for all TrueBlue brands.- Collaborate and interface with all TrueBlue Information Technology Departments in order to create user friendly programs.- Create and deploy global and brand specific online courses for TrueBlue University- Manage all global aspects of the LMS- Provide instruction and/or troubleshooting for all TrueBlue University users upon request.- Ensure global training records are compliant with company policy.- Manage and communicate with external training vendors- Create and deliver brand specific and global training effectiveness reports- Numerous other duties as assigned

Tacoma, Wa, Us

Managed the design and development of multiple interactive multimedia courseware materials for classroom and eLearning projects, worked directly with internal customers to determine training requirements. Assumed full responsibility for implementation of new Learning Management System (LMS). Developed new processes for the LMS to support the companies training goals and managed the day-to-day administration of the system. Responsible for working with trainers, SMEs, multimedia design vendors, programmers and technical experts to identify the best approach to develop stimulating, technically correct training. Primary tools included Lectora, Articulate and multiple audio, video and imaging editing tools. -Designed, developed and integrated training through a variety of multimedia and classroom based instruction methods including web based, computer based, CDROM and print. - Developed standard presentation templates and instructional formats for subject matter experts. - Ensured successful technical deployment of newly developed online courses via the LMS. - Ensured successful implementation of newly developed classroom training programs, exercises, presentations, tests, and evaluation methods by piloting, observing and testing new training and learning interventions. - Advised and assisted video and art production staff, project editors, vendors, authors and SMEs, ensuring team conformance with instructional objectives and design. - Designed and developed related materials such as workbooks, manuals, and instructor guides.

Led the design and development of multiple interactive multimedia courseware materials for classroom and eLearning projects, worked directly with internal customers to determine training requirements. Responsible for working with trainers, SMEs, multimedia design vendors, programmers and technical experts to identify the best approach to develop stimulating, technically correct training. Primary tools included Lectora, Articulate and multiple audio, video and imaging editing tools.-Designed, developed and integrated training through a variety of multimedia and classroom based instruction methods including web based, computer based, CDROM and print.- Developed standard presentation templates and instructional formats for subject matter experts.- Ensured successful technical deployment of newly developed online courses via the LMS.- Ensured successful implementation of newly developed classroom training programs, exercises, presentations, tests, and evaluation methods by piloting, observing and testing new training and learning interventions.- Advised and assisted video and art production staff, project editors, vendors, authors and SMEs, ensuring team conformance with instructional objectives and design.- Designed and developed related materials such as workbooks, manuals, and instructor guides.

Served as senior training developer and instructor in the countermeasures division of a contingency based training organization. Developed new courses of instruction in direct support of war effort for explosive hazard mitigation. Trained deploying active, reserve and national guard soldiers deploying to Iraq and Afghanistan on explosive hazard standoff detection, avoidance and reporting. Researched lessons learned from combat zones to keep Counter Explosive Hazards Center training materials current and relevant to defeat counter insurgency operations. Supervised a staff of six instructors, responsible for facilities and equipment worth $1.5M.

Workforce Education & Development, Training, Education & Development

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies