Robert J Buckley Jr Email & Phone Number

Market and sell Health, Life, and ADD insurance to small business owners and sole proprietors.

Dallas/Fort Worth Area

Attending Networking Events - Southlake Focus Group, Job FairsResearching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions - through other industry groupsIndependent Course Work:Validate Requirements with IIBA WebinarUML DiagramsUse Case WebinarSQL Online course Interactive onlineBPM Software WebinarSee more

Dallas/Fort Worth Area

Documenting business processes for improved performance, follow up with Project process, lead user and QA testing - follow up with implementation.

Irving, TX

• Following PMO methodologies develop requirements for default the business – including:
• Loss Mitigation – Division at the bank that works to negotiate mortgage terms for the homeowner that will prevent foreclosure. These new terms are typically obtained through loan modification, short sale negotiation.
• REO - Real Estate Owned (by the bank) Preserve and secure the property (possible eviction process), appoint realtor, price and market property, close and sell the property.
• Compliance Created template BRD for Vendor compliance to Citi standards.
• Foreclosure – Go through the process to modify the loan, get payment for the outstanding loan, buy the property.
• Collaborate with the business customer and domestic and off-shore IT architects and developers.

Westlake, TX

• October 2003 – March 2012 Westlake, TX
• Following PMO methodologies develop requirements for Agile and Waterfall projects to improve efficiencies in the tax processing service centers.
• Act as the liaison between the business customer and domestic and off-shore IT architects and developers.
• Facilitate requirement gathering sessions, document requirements and manage Quality Assurance and User Acceptance Testing.
• Have served as lead BSA on Large ($2m), Medium ($500k) and Small ($100k) projects.
• Successfully completed an 18 month project to merge two search systems (used to identify property information on new loans) into one application and one interface which was implemented with virtually no defects.

Dallas, TX

• Worked with the Project Management group and the business to define scope and requirements for improvements in efficiencies and productivity through changes and additions to various information management systems.
• Coordinated QA (Quality Assurance) and UAT (User Acceptance Testing) through implementation.
• Assisted business in analysis of current processes to develop improvements.
• Worked with the business and IT to gather requirements. Present the requirements to the stakeholders and IT for approval. Also monitored and assisted in the QA and UAT phases.
• Facilitated JAD and JAR sessions to gather requirements and design details.
• Served with a team of BSAs to develop a new front end loan boarding process (new GUI interface) and an automatic search process to put Taxer Ids and Tax Ids on new loans without human intervention. This new process.

Bachelor'S Degree, History/Economics

Ba, History