Bobby Aujla Email & Phone Number

Ontario, Canada

- Assist with escalating ServiceNow tickets that have breached the Service Level Agreement (SLA)- Investigate aged tickets and resolve/close them in a timely manner- Answer questions by users in the bank regarding processes and general knowledge- Create and maintain articles for the Provisioning team's processes and tips for different types of issues being asked to resolve- Analyze trends of ServiceNow tickets to advise on improving current processes

Ontario, Canada

- Breaks down strategic problems, and analyses data and information to provide insights and recommendations- Provides initial triage, investigation and resolution of incidents- Performs inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available

Newmarket, Ontario, Canada

- Supporting the town’s operations around the COVID assessment and Vaccination Centre- Provide in-person technical guidance & support for the entire staff- Conduct troubleshooting for all the technical equipment in use- Help with setup of technologies as well as take-down of the technical setup

Newmarket, Ontario, Canada

- Supporting the hospital’s operations around the COVID assessment and Vaccination Centre- Provide in-person technical guidance & support for the entire staff- Conduct troubleshooting for all the technical equipment in use- Help with setup of technologies as well as take-down of the technical setup

Brampton, Ontario, Canada

- Provide friendly and comprehensive Laptop support to students, faculty and staff at the College.- Provide Classroom support to clients using the mobile labs, smart classrooms and Computer labs.- Assist with providing other services offered at the ITSD such as signing out laptops and instructional equipment, adding print credit to students' oneCARDs, cleaning, QA'ing and imaging laptops and providing procedural information to staff, faculty and students.- Perform other duties as… Show more - Provide friendly and comprehensive Laptop support to students, faculty and staff at the College.- Provide Classroom support to clients using the mobile labs, smart classrooms and Computer labs.- Assist with providing other services offered at the ITSD such as signing out laptops and instructional equipment, adding print credit to students' oneCARDs, cleaning, QA'ing and imaging laptops and providing procedural information to staff, faculty and students.- Perform other duties as assigned including IT Preventative Maintenance (Classrooms, Labs, Learning Commons) and IT Asset Inventory. Show less

Mississauga, Ontario

• Provide prompt, courteous, friendly service to customers to make customers feel more comfortable while shopping• Consult with customers by not using pushy sales techniques to ensure they are making an informed decision before purchasing to minimize returns• Make product recommendations and sell the experience they’ll get while wearing the product(s)• Display a positive and enthusiastic demeanor while working• Collaborate with the store manager and area manager to maintain the… Show more • Provide prompt, courteous, friendly service to customers to make customers feel more comfortable while shopping• Consult with customers by not using pushy sales techniques to ensure they are making an informed decision before purchasing to minimize returns• Make product recommendations and sell the experience they’ll get while wearing the product(s)• Display a positive and enthusiastic demeanor while working• Collaborate with the store manager and area manager to maintain the techniques and values set by the corporate offices so that they are aligned with their mission, vision, and values for the brand and business• Assist in train staff on how to drive sales to their fullest potential through continued development on key performance indicators, product knowledge, customer service standards, operational requirements and visual presentation Show less

• Examine the importance of safety regulations and making sure everything is up to code; for example stairs cannot be unattended without a railing• Work closely with the Superintendent on a regular basis to maintain all of the regulations; assisted making decisions about how certain processes should be implemented • Provided assistance to the various tasks that needed to be performed on construction sites; such as cleaning up throughout the location so that the work of everyone else… Show more • Examine the importance of safety regulations and making sure everything is up to code; for example stairs cannot be unattended without a railing• Work closely with the Superintendent on a regular basis to maintain all of the regulations; assisted making decisions about how certain processes should be implemented • Provided assistance to the various tasks that needed to be performed on construction sites; such as cleaning up throughout the location so that the work of everyone else would not be interrupted Show less

Brampton, Ontario

• Making pizzas, chicken wings, etc in the kitchen for customers• Proactively find solutions to problems that arose on a daily basis with customers• Train employees on product/procedure knowledge of Pizza Hut's operations and ensure they portray the same attention to detail & quality of the food being produced• Maintain integrity with customers so that the Pizza Hut brand was not damaged

Information Technology Support Services

The Information Technologies Support Services program emphasizes hands-on IT learning via labs, simulators and projects. As a balanced.

Bachelor Of Commerce (Bcom), Marketing/Marketing Management, General

Marketing Management (Major) Courses: • Advanced Marketing Planning • Advanced Marketing Management • Strategic Management • Business.