Bobby Edwards Email & Phone Number

Texas, United States

San Antonio, Texas, Us

Identifies and manages existing and emerging risks that stem from business activities and the job role.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.Follows written risk and compliance policies, standards, and procedures for business activities.Manages routine deliverables in support of Risk and/or regulatory compliance related initiatives: oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.Performs ongoing supervision of established business controls and applies maturing knowledge to perform root cause analyses, testing coordination and seeks guidance from team members to evaluate the effectiveness of established business controls. Performs Risk data analysis, report preparation and trend analysis, utilizing business intelligence tools.Partners with business owners to assist them in the identification of control failures and assesses the impact. Participates in the remediation.

Dallas, Tx, Us

Analyzes documentation for evidence of successful and efficient performance. Applies developing knowledge and supports the design, assessment and/or administration of quality assurance programs, practices and policies. Assists in the collection and initial analysis of data preparation of business owner control surveys. Conducts quality audits on all routine and complex transactions and correspondence to ensure proper processing according to established quality standards. Develops training on policies and procedures concerning controls and risk management. Independently conduct internal control testing including on-site observations, interviews with management and staff, analytical procedures and statistical/judgmental analysis and testing data. Interprets regulations affecting control standards with large degree of independence and suggests methods of updating policies and practices to address any risk concerns. Leads operating process and internal control improvement initiatives. Manages complex projects that involve working with businesses to improve controls to mitigate any deficiencies.Partners with Internal Audit, Compliance, and/or Operations Management to share information and escalate issues as needed. Review Monitors and tests internal controls and procedures associated with products, services, customers and operations. Through walkthroughs and testing, identifies possible internal breakdowns and gaps and report them to management. Work with the business to understand the controls currently in place to minimize risk.

Mclean, Va, Us

Executed successful compliance monitoring, risk assessment programs, and testing of processes and controls.Analyzed testing results patterns for improvement opportunities and made action plan recommendations.Identified control and procedure weakness and escalated to relevant stakeholders.Contributed to large-scale risk assessment initiatives and promoted improved business procedures and controls.Assisted business partners to resolve deficiency in risk prevention, business controls and productivity.Reviewed customer issues, company processes and all other operational areas to test for compliance adherence.Met with business partner/business stakeholders to implement best practice, project-manage needs and implement process improvements.

Mclean, Va, Us

Conduct production sampling, and other quality assurance testing measurements that provide information criticalto assessing process execution and customer experience.Perform data entry and data research activities.Respond to questions and requests from management and key stakeholders.Execute and provide recommendations for process improvements and/or operating procedures.Calibrate performance standards with peers and dedicated line of businessDocument procedures in accordance with established policiesGenerate and distributing updates and reports as neededPerformed Call Monitoring

Mclean, Va, Us

Perform regulatory call monitoring, ADA compliance monitoring, and compliant reviews as assigned and asscheduled, on a monthly basis..Document monitoring results for tracking/reporting in systems of record, and for reporting to line of business andRisk office leadership Schedule and facilitated monthly monitor result review sessions with business partners and complianceBuild and maintain strong relationships with key points of contact in the business, Legal and ComplianceBecome a subject matter expert in the business processes you support and in the Risk requirements applicableto the business

Mclean, Va, Us

Conduct production sampling, and other quality assurance testing measurements that provide information criticalto assessing process execution and customer experience.Perform data entry and data research activities.Respond to questions and requests from management and key stakeholders.Execute and provide recommendations for process improvements and/or operating procedures.Calibrate performance standards with peers and dedicated line of businessDocument procedures in accordance with established policiesGenerate and distributing updates and reports as neededPerformed Call Monitoring

Mclean, Va, Us

Independently managed 60+ accounts in repossessionManaged escaladed calls, and performed root cause analysis in order to negotiate payment arrangements inrespective of good business decisionsEnsured all options were explored to keep customer's in their vehicle while providing a good customer experienceUtilized skip tracing tools to locate customers and collateral

Accounting And Business/Management

Associate'S Degree, Business Administration And Management, General