Lead teams of developers to align with ASU's mission of Access, Excellent and Impact. Drive digital transformation and innovation in the areas of mobile development, Internet of Things, eAdvisor suite of applications and various other custom web applications.

-Initiated an organizational structure change to improve internal and external customer service, removal of knowledge silos and increase staff cross-training. -Oversee all areas of IT at Thunderbird including servers, networks, academic technologies, IT systems, development, help desk and project management/intake. -Led staff through a period of transition while striving to improve morale, staff retention and organizational effectiveness. -Developed relationships with key executive leaders to establish regular and ongoing meetings to discuss ongoing and future IT developments, the direction of IT within the institution and influence competing priorities. -Reports to the CEO & Director General on updates to strategic initiatives, IT strategy, and ongoing project statuses. -Managed multi-million dollar capital and operating budgets coming in at or below budget. -Managed, trained and motivated a talented team of IT managers. -Worked directly with student groups to increase lines of communication and improve their satisfaction with their IT services. -Provided current and future strategies to align the IT organization to the goals of the school. -Advocate new technologies, applications and processes to improve revenue, productivity and operations enhancements.

- Initiated changes to project intake, management, measurement and reporting across the IT department based on PMBOK standards. - Implemented systems to allow for capacity management and reporting of time allocation of the IT development department. - Developed the school’s software development standards and practices and led ongoing process improvement projects. - Led multiple institutional-wide projects to enhance, replace or augment key university systems including: CRM replacement and process enhancement for Marketing, Recruiting, Admission and Executive Education, F&A System Replacement, redesign of school’s web site, upgrade and improvements to the online learning environment software, Executive Education portal, Student Information System Web UI upgrade and creation of data warehouse. - Developed relationships with key department heads to establish regular and ongoing meetings to discuss ongoing and future IT developments, the direction of IT within the institution and influence competing priorities. - Worked with stakeholders to develop analytical based reports to improve decision making abilities by the school. - Reports to the CIO on updates to strategic initiatives, IT strategy, and ongoing project statuses. - Managed million dollar capital and operating budgets coming in at or below budget. - Managed, trained and motivated a talented team of IT developers, designers and trainers. - Provided current and future strategies to align the IT organization to the goals of the school. - Advocated new technologies, applications and processes to improve revenue, productivity and operations enhancements. - Maintain compliance with government and accrediting regulations in regards to software development, database security and privacy. - Led contract negotiations and procurement with outside agencies and contractors for key university systems and development projects.

- Created online project intake, management and reporting tool to align projects with the college’s objectives of increasing productivity, revenues and operations. - Developed relationships with key stakeholder to establish regular and ongoing meetings to discuss IT service management. - Led multiple institutional-wide projects including: CRM project for graduate admissions, redesign of school’s web site, online student service portal, online career portfolio tool and creation of school’s intranet. - Worked closely with cross-functional project teams to develop business process maps, requirement documentation, project timelines, work breakdown structures, key success measurements and communication plans. - Managed, trained and motivated a talented team of IT developers, designers and trainers. - Created leadership development programs to mentor and train employees while creating a greater sense of community within the team with improved staff moral and team efficiency. - Advocate new technologies, applications and processes to improve revenue, productivity and operations enhancements - Maintain compliance with government and accrediting regulations in regards to software development, database security and privacy

- Developed and designed online applications including: online course evaluation tool to administer and report course evaluations for the school, online chat application for admissions staff, and online scholarship management application. - Developed and designed database structures, stored procedure and reports in MSSQL. - Worked closely with cross functional project teams to develop business process maps, requirement documentation, project timelines, work breakdown structures and communication plans.