Bobby Kneisel Email & Phone Number

Hilliard, Oh, Us

Columbus, Ohio Metropolitan Area

Responsible for the long term strategy and stability of IT infrastructure Drive our Azure cloud strategy Ensure nationwide IT infrastructure supports all business operations and our SAP ERP environment Ensure maximum uptime Enabling business capabilities with secure, flexible, scalable, and agile systemsLead network, systems, and cloud engineers

Columbus, Ohio Metropolitan Area

Responsible for setting the long-term IT Infrastructure roadmap at T. Marzetti that provides the company with an agile, flexible, robust, and scalable infrastructure to accelerate key business drivers.- Architect the enterprise's IT Infrastructure with 5 inter-dependent pillars: 1. IAM 2. Core Network infrastructure including Server, WAN, LAN, and EUC compute 3. Security 4. Monitoring & Logging 5. Disaster Recovery- Partner with colleagues across both the IT and business units to ensure IT is anticipating and accelerating business driven initiatives- Develop robust, comprehensive Disaster Recovery Planning- Provide technical guidance and direction on migrating to a cloud-first infrastructure environment- Provide guidance and expertise on standard operating processes and procedures

Columbus, Ohio Metropolitan Area

Hired to Implement an enterprise-class 24 x 7 service desk and provide System Architect services Perform best practice review and improvement plans for all VMWare, Hyper-V, and Active Directory domain environments Lead cloud IaaS implementations Integrated cloud-based network, server, and systems monitoring platforms with service desk management platform to maximize efficiency Created all standard operating procedures, service level agreements, and internal processes Created and executed IT governance process to ensure that client’s expectations are met, and all tasks are completed on time Provided executive level guidance on IT best practices and systems management while meeting budget requirements

As CEO of KTech Solutions, Bobby ensures that KTech Solutions is delivering best in class IT support for Small to Medium sized businesses in the Columbus, Ohio area

Columbus, Ohio Area

Systems Administration of Windows Server, Linux Server and VMWare environment. Ensured servers maintained high uptime and proper security.

Columbus, Ohio Area

Responsible for developing store in to technology authority through Staples EasyTech servicesPartnered with local business owners to design, implement, and co-ordinate support for small to medium sized networks in both peer-to-peer and client-server modelsHired and trained staff of techniciansProvide ongoing training and support to in-store techniciansProvide telephone technical support for clients ranging from peripheral setup to network connectivityProvide local business with technical know-how to implement correct IT solutions for both software and hardwarePerform troubleshooting and repair on large range of devices including laptops, desktops, and peripherals. Excellent record of customer service including multiple letters of commendation to corporate officeResponsible for exceeding multi-million dollars sales goals