As a Business Development Manager, I bring comprehensive expertise spanning multiple facets of security solutions, technology integration, and facility management. My career spans 33 years in the dynamic landscape of security and IT infrastructure, where I've consistently driven growth, forged strategic alliances, and orchestrated successful project implementations.Specializations:CCTV & Access Control Systems:• Profound understanding of surveillance technologies and access control systems, optimizing security protocols for diverse environments.• Demonstrated success in designing, implementing, and managing CCTV systems tailored to client specifications and industry standards.IT Networks & Infrastructure:• Extensive knowledge in developing network architecture, hardware/software integration, and cybersecurity protocols.• Proficient in leveraging technological advancements to enhance operational efficiencies and ensure seamless connectivity.Fit-Out Works & Maintenance:• Proven track record in overseeing fit-out projects, ensuring adherence to timelines, quality standards, and cost-effective execution.• Proficiency in maintenance protocols, guaranteeing optimal functionality and longevity of installed systems and infrastructure.Training & Development:• Expertise in conducting comprehensive training programs for staff and clients, empowering them to maximize the potential of implemented systems.• Skilled in creating educational materials and resources to facilitate ongoing learning and skill development.Professional Approach:• A proactive leader, adept at identifying market trends and leveraging emerging technologies to drive business growth.• Focused on cultivating enduring client partnerships through tailored solutions and exceptional service delivery.• Agile problem-solver with a keen eye for detail, ensuring seamless project execution and client satisfaction.

IP Backbone Sr. Implementation Engineer (Etisalat for IP Core devices) Nov 2019 - Mar 2023• Site surveys. • Delivery of new material to sites. • Inventory verification with customer. • Supervising HW installation as per Huawei Quality standards. • Installation of H-NE40E-X16A APE (Access Provider Edge) • Installation of H-NE40E-X16A SPE (Service Provider Edge) • Installation of SPE Satellite switches (SPE extension service) • Installation of H-NE 9000 (Aggregator) • Attending “power on” of devices with precautions as per Huawei network safety guide lines, testing. • Making site installation documents, attending acceptance with customer, link testing. • Integration and Node ATP with IP core operations. In spite of this new installation, also supporting for existing systems board expansion with supervising cabling, labelling and testing with customer.

Senior Engineer (Etisalat for Huawei GPON, Legacy & NMS): Nov 2015 - Oct 2019• Responsible for all Huawei GPON 800 OLT’s (MA5600T/MA5800T) and legacy Access network.• Responsible for U2000 and U5000 NMS (Network Monitoring System). • Responsible for 7, 00,000 Huawei ONT’s in entire Etisalat network. • Responsible for any outages in Etisalat Network related to GPON Huawei devices. • Attending various meetings as per the management request. • Supporting for replacing different type of faulty modules and cards. • Coordinate with FAO Resolution of Service outages • Attending various site testing for critical issues • Monitor and maintain the Huawei GPON network Infrastructure.

• Managing the team of Engineers and Senior Engineers of Data Network maintenance. • Responsible for any outages in DU Network related to Data Network. • Ensure prompt resolution of faults & outages resulting in restoration of services with minimum downtime in addition to managing planned network changes/ maintenance activities in compliance to SLA parameters. • Troubleshooting of onsite issues requested by NOC, T3 Access, T3 IP Core, Video Team and International Carrier Partners. • Involved in replacement of faulty SUP engine, line cards, transceivers, power supplies for various types of routers and switches, IPTV equipment and onsite support for IPTV service issues. • Conduct site acceptance test procedures for new data/ mobile IP core equipment to ensure compliance to telecom standards in installations in addition to raising & following up on RMA with various vendors like Cisco, Packet Front & Ericsson. • Perform regular site surveys for physical verification of critical rooms & devices apart from packet capture with Wire Shark and conducting ATP test for various network issues.

• All kind of Service Activations, Voice and Data, in the customer premises. • Installation and configuration of Various CPE (Kreatal and, World Wide Packet (Gateway), data and voice ports, 3 COM Switches and Mediatrix (4ports and 24 ports). • Giving good support to customers for the setting of TV channels, Internet and Telephone. • Trouble shooting: • Testing of equipments like UPS, WWP, Modules, 3 COM Switches, Mediatrix etc. • Ability to do all the operations in the field and giving good technical support to NOC team. • Mainly handling Activation and Trouble Shooting of all the Business Customer in the Emaar Properties.

NOVEMBER 1993 - JUNE 2003• Carried out MMDS Installation & Maintenance Systems. • Installation and maintenance to individual & building head-end distribution systems. • Trouble shooting technical issues concerning Distribution systems. • Trained in imparting excellent Customer service skills.

APRIL 1993 - OCTOBER 1993• Worked for Dubai Cable Vision (Department of Information (Dubai Radio & Television)• Installation and maintenance to individual & building head-end distribution systems. • Trouble shooting technical issues concerning Distribution systems.

Service Center Supervisor/ Senior Engineer JULY 1991 - MARCH 1993• Installation and maintenance of MATV & SMA TV. • Good knowledge of repairing TV, VCR and Electronics equipment. • Handled special project with NCR Corporations, which involved repairing of various Bank ATM Machines. (Installation, Maintenance, troubleshooting issues concerned with main circuit board, display panel, etc.)

Service center in-charge APRIL 1990 - JUNE 1991• Installation and maintenance of MATV & SMA TV. • Good knowledge of repairing TV, VCR and Electronics equipment. • Handled special project with NCR Corporations, which involved repairing of various Bank ATM• Machines. (Installation, Maintenance, troubleshooting issues concerned with main circuit board, display panel, etc.)