Major Duties and Responsibilities:• Provides direction, technical advice, counsel, and guidance to compliance personnel in the field and Regional Offices on consumer protection laws and regulations and examination matters.• Participates in consultations with Regional Office staff and management on material examination matters (new, novel, and matters of first impression).• Reviews and/or prepares recommendations for enforcement actions and corrective measures including civil money penalties and restitution, regarding compliance for action by the DCP Director or the Board of Directors.• Replies to questions and prepares letters and memoranda on examination and enforcement matters pertaining to consumer compliance and Community Reinvestment Act.• Reviews appeals of material supervisory compliance and Community Reinvestment Act determinations submitted by institutions and prepares appropriate recommendations to the DCP Director or from the Director to the Supervision Appeals Review Committee with recommendation.• Participates in activities and meetings including training, conducted within the corporation on an interagency basis or with industry and community representative pertaining to compliance, fair lending, and Community Reinvestment Act matters.• Participates in compliance, fair lending, and Community Reinvestment Act-related projects and studies. Coordinates with other FDIC Divisions and other federal and state government agencies such as the Federal Trade Commission, U.S. Department of Justice, Department of Housing and Urban Development, and Consumer Financial Protection Bureau on consumer protection issues and consumer compliance examination matters.• Participates in the development of regulations, policies, and procedures pertaining to supervision, examination and enforcement of compliance and Community Reinvestment Act.• Performs other related duties as assigned.

Major Duties and Responsibilities:• Managed and developed teams of examiners by planning and preparing schedules for completion of work.• Assessed work performance and related behaviors; sought to secure correction of deficiencies noted and promoted continuing employee improvement.• In the absence of the Field Supervisors, assumed responsibility for the activities and affairs of the offices.• Counseled examiners on policy, procedure, law, regulations, guidance, examination techniques, and other matters relating to the technical and administrative aspects of their work.• Responsible for the quality of reports of examination produced by examiners assigned to the team.• Responsible for reviewing and processing reports of examination, and consult, scoping, and fair lending memos produced by examiners assigned to the three field offices.• Processed time and attendance, including all leave (e.g., sick) and premium pay (e.g., overtime) requests.• Reviewed and approved telework requests. Ensured staff had sufficient workloads to occupy their time while teleworking.• Implemented the FDIC’s Career Development Plans for assigned employees .• Reviewed developmental feedback form submissions from commissioned staff before forwarding to pre-commissioned staff to review and sign.• Worked with Field Supervisor to ensure that examiners enrolled and attended core compliance, leadership, and cross-discipline schools/formal training at the appropriate times; and to ensure examiners obtained/completed all required on-the-job activities and self-study prior to (or after) attending these schools/formal training.• Reviewed and approved expense reports and travel authorizations in the Travel & Expense Center, and reviewed Employee Supplemental Payment System claims.• Worked with manager and staff of the Travel Policy Unit to host a travel training session to convey current rules on claiming travel expenses (what is covered and not covered) and to answer questions from staff.

Major Duties and Responsibilities:• Directed work products that foster ongoing communication between the FDIC and internal and external stakeholders.• Monitored program initiatives and prepared management reports, tracked regional and branch goals and accomplishments.• Planned and conducted activities that heighten public awareness of the FDIC’s role in the areas of CRA, economic inclusion, and other selected initiatives.• Developed, executed, and maintained strategic partnerships to promote economic inclusion and community development with various national, state, and local partners.• Represented the FDIC as a participant at outreach events.• Oversaw and provided feedback in the evaluation of work products, community impact, and accomplishments for the overall goals for staff.• Supervised regional work products including events, activities, and initiatives; and prepared management reports as specified by the Assistant Director.• Collaborated with other divisions and offices to identify and develop activities that advance economic inclusion priorities in other areas of the FDIC.• Led and directed the work of five Community Affairs Specialists that covered multiple states.• Held one-on-one (“1:1”) bi-weekly meetings with each team member to discuss their specific workload and open-discussion to address team member’s concerns, questions, and/or feedback.• Held bi-weekly team meetings on Wednesdays to disseminate corporate and division directives and other team specific guidance/information.• Reviewed, approved, and processed various requests submitted by the team members through the CARES system such as business plans, event requests, success stories, post-event activities, and Memorandums of Understandings with presenters and stakeholders.• Participated in the applicant review and interviewing panel (selection process) for two Community Affairs Specialist open positions – one in the Dallas Regional Office and one in the Atlanta Regional Office.

Major Duties and Responsibilities:• Performed complex technical assignments with significant potential impact embracing all areas of emerging community development and economic inclusion strategies and programs requiring top-level consideration.• Prepared strategic plans establishing short- and long-term objectives to meet program and division goals.• Collaborated with researchers and practitioners inside and outside the FDIC to develop and organize evaluative data and information on best practices for FDIC managers and staff pursuing economic inclusion and community development objectives, and for financial institutions.• Advised management on matters involving development and implementation of strategies and priorities for community development and economic inclusion, and prepared memoranda or other materials establishing DCP's position.• Established and maintained continuing liaison with divisions and offices throughout the corporation, officials at other regulatory agencies, and representatives of financial institutions, consumer groups, community groups, local and state government, and private industry.• Conducted analyses and contributed to the development of monthly, quarterly, annual, and ad hoc reports.• Subject Matter Expert for the economic inclusion focus areas of persons with disabilities and veterans and military, and the economic inclusion opportunity area of consumer credit.

Major Duties and Responsibilities:• Participated and served as examiner-in- charge for many compliance examinations, including small, intermediate-small, and large/complex banks – being examiner-in-charge for many large financial institutions, with some exhibiting unusual complexity (e.g., marketplace lenders, large credit card portfolios).• Assessed training needs and managed/assigned work for exam teams for the completion of examinations within established timelines. Assigned each member of the examination team an area(s) of review. Remained cognizant of each team member’s skills and strengths (e.g., core competencies), allowing them to achieve optimum results in varying situations.• Reviewed, edited, and provided feedback on final work products.• As examiner-in-charge, assigned compliance and Community Reinvestment Act ratings for each, as applicable.• Evaluated the risk of consumer harm based on unmitigated risk factors in the compliance management system and documented the Assessment of Risk of Consumer Harm memo to reflect the risk.• Determined PSRs to be reviewed at compliance examinations, compliance visitations, and Community Reinvestment Act performance evaluations.• Analyzed information and situations to reach accurate conclusions and developed appropriate recommendations.• Evaluated elements and sub-elements of the bank’s compliance management system, including Oversight, Program, and Violations.• For violations identified during examinations, researched issues and determined the root cause of the deficiencies.• Noted the root causes and provided effective and lasting recommendations to strengthen the banks’ compliance management systems and mitigate the risk of consumer harm.• Completed Community Reinvestment Act and fair lending reviews for small, intermediate-small, and complex/large financial institutions.• Served as a resource to advise financial institutions, as well as colleagues, regarding supervisory rules and regulations.

Major Duties and Responsibilities:• Same core duties and responsibilities of a Senior Compliance Examiner listed above. Notable Contributions:• Completed a 45-day fair lending detail. Exposed to problematic characteristics in regards to fair lending, some resulting in deteriorated/adverse compliance ratings. o Observed and contributed to multiple underwriting and pricing criteria interviews, follow-up interviews, and discussion conference calls. Discussed progress during weekly Regional Office meetings with senior management.o Contributed to the fair lending memorandum quarterly audit. Drafted an internal review quarterly report to summarize the audit process and findings, and disseminated the report to management.o Sampled and validated the accuracy of FDIC staff collected data in conjunction with a comparative file review.o Participated in the review of multiple complaints alleging discrimination against banks.• Assisted two internal audits of compliance examination workpapers. Reviewed major written work products to determine adherence to internal policies and procedures.• Completed a 30-day censoring review detail.o Reviewed compliance reports for content requirements and adherence to internal policy.o Prepared report documents, including the transmittal letter and feedback survey provided to the financial institutions.o Advised financial institutions by answering questions submitted to the Regional Office regarding consumer protection regulations.o Participated in meetings held with specialists, field management, senior management, and other divisions. Meetings included discussions of open consultations to ensure timely completion.• Selected to write a Regional Office newsletter article that addressed the concerns with the opt-in processes and provided best practices for financial institution to prevent consumer harm. The Regional Office published the article on September 29, 2017, and is available to the banking industry.

• Served on temporary rotations through the Corporate Employee Program in DCP, Divisions of Resolution and Receivership (“DRR”), Division of Insurance and Research (“DIR”), and Risk Management Supervision (“RMS”).o During the DCP portion, assisted in several compliance examinations, reviewed banks compliance with various consumer protection regulations and other compliance areas such as third party relationships.o During the DRR portion, participated in pro forma accounting for two bank failures – provided support for accounting and insurance during two resolution weekends.o During the DIR portion, prepared one economic environment presentation for a case study.o During the RMS portion, participating on several examinations, analyzed and provided summaries of areas including Capital, Earnings, Sensitivity, Liquidity, and Other Assets.• Graduated from the Corporate Employee Program in November 2011, and assigned to the DCP commissioning track.o Participated in numerous examinations and assessed compliance with consumer protection regulations and interagency guidance; performed fair lending reviews, including summarizing risks and recommendations in the fair lending memorandum; and drafted Community Reinvestment Act performance evaluations.o Served as Acting Examiner-In-Charge on four exams.

Major Duties and Responsibilities:• Maintained a very low overhead. Maintained the inventory and ledger books.• Staffed the office with a marketing manager and office secretary.• Recruited from the field. Compensated the sales team in the form of tiered commission levels, based on sales activity. Sales were dependent on completed presentations and presentations were dependent on referrals.• Completed sales presentations at the customer’s residence, which could last a couple hours and involved the potential buyer’s interaction.• Provided basic training in the office and on-the-job training in the field to support, reinforce, and enhance sales skills for continued success.• Held fun-filled, weekly meetings to provide training, present sales rewards, and recognize sales accomplishments. Promoted territory and corporate sales and recruiting events to drive profitability.

Major Duties and Responsibilities:• Interviewed applicants each day, ran background checks and setup drug tests on the best prospects, and extended job offers to the best-qualified candidates. This was a continuous process due to the high attrition associated with telecommunications.• Hiring quotas were presented weekly and the talent acquisition team always delivered on these goals.• Presented at each new orientation class – provided encouragement to the successful new hires.

Major Duties and Responsibilities:• Maintained a very low overhead. Maintained the inventory and ledger books.• Staffed the office with a marketing manager and office secretary.• Recruited from the field. Compensated the sales team in the form of tiered commission levels, based on sales activity. Sales were dependent on completed presentations and presentations were dependent on referrals.• Completed sales presentations at the customer’s residence, which could last a couple hours and involved the potential buyer’s interaction.• Provided basic training in the office and on-the-job training in the field to support, reinforce, and enhance sales skills for continued success.• Held fun-filled, weekly meetings to provide training, present sales rewards, and recognize sales accomplishments. Promoted territory and corporate sales and recruiting events to drive profitability.

Major Duties and Responsibilities:• Remained cognizant of profitability and sales goals. Coordinated activities with third parties, analyzed revenue trends, and studied the competition (pricing, marketing).• Set short- and long-term goals. Ensured implementation of all programs, initiatives, or strategic plans; and other day-to-day activities. Facilitated change. Discussed lessons learned. • Assessed staffing needs. Reviewed applications, resumes, and scouted for retail staff. Interviewed prospective candidates and selected best-suited candidates. Prepared schedules. Assigned work, including areas outside of direct oversight. Included other management in scheduling process. Reviewed time and attendance exceptions such leave requests.• Drafted annual performance evaluations for staff and 1st line managers. Set development plans. Discussed the evaluation as such to reinforce good behaviors and correct others, focusing on impact. Asked for the commitment to correct any deficiencies. Counseled, including terminating employees for deficient work performance, if necessary. Awarded staff for outstanding performance.• Had vital role in conflict resolution. Quickly deescalated tension by attentively listening to concerns, and providing sound resolutions. Ensured that staff took care of customers timely and appropriately. Investigated/took action on discrimination or sexual harassment claims. Investigated and responded to theft.• Assessed training and developmental needs. Developed, assigned, and provided training and ensured the completion of such training. Ensured equitable access to training.• Led, participated, and coordinated daily all-employee, department manager, salary management, and district meetings. Discussed various topics such as high-level projects, corporate initiatives and strategic plans, seasonal changes, store remodel or new setup, short- and long-term goals, implementation status of such initiatives, and lessons learned.

Major Duties and Responsibilities:• Remained cognizant of profitability and sales goals. Coordinated activities with third parties, analyzed revenue trends, and studied the competition (pricing, marketing).• Set short- and long-term goals. Ensured implementation of all programs, initiatives, or strategic plans; and other day-to-day activities. Facilitated change. Discussed lessons learned. • Assessed staffing needs. Reviewed applications, resumes, and scouted for retail staff. Interviewed prospective candidates and selected best-suited candidates. Prepared schedules. Assigned work, including areas outside of direct oversight. Included other management in scheduling process. Reviewed time and attendance exceptions such leave requests.• Drafted annual performance evaluations for staff and 1st line managers. Set development plans. Discussed the evaluation as such to reinforce good behaviors and correct others, focusing on impact. Asked for the commitment to correct any deficiencies. Counseled, including terminating employees for deficient work performance, if necessary. Awarded staff for outstanding performance.• Had vital role in conflict resolution. Quickly deescalated tension by attentively listening to concerns, and providing sound resolutions. Ensured that staff took care of customers timely and appropriately. Investigated/took action on discrimination or sexual harassment claims. Investigated and responded to theft.• Assessed training and developmental needs. Developed, assigned, and provided training and ensured the completion of such training. Ensured equitable access to training.• Led, participated, and coordinated daily all-employee, department manager, salary management, and district meetings. Discussed various topics such as high-level projects, corporate initiatives and strategic plans, seasonal changes, store remodel or new setup, short- and long-term goals, implementation status of such initiatives, and lessons learned.