Install, splice, troubleshoot, conduct and record tests, verify and document installations for inside and outside plant Fiber Optic systems for both new and existing applications. Mainly splice fiber/build new enclosures for Cox Communications.

Ensured that all documents and signatures were in order prior to submitting to the Underwriter. Other duties include interviewing, assessing, and researching loan applicants.

Ensured that all parties involved in the home buying, home selling, and home improvement process are appropriately matched and successfully led to major milestones together.Connected with customers and professionals, while multi-tasking in a fast-paced, constantly changing environment.Responsible for serving as the primary point of contact for the mello Home (“mh”) network ecosystem including consumers, real estate agents, real estate brokers, home improvement professionals and loan officers.Responsible for monitoring the engagement between all mh parties throughout the real estate referral process and providing feedback (as needed), remediating issues and following-up with any outstanding items to help ensure a great consumer experience in shopping for a home.Also, tracked and noted all communication and interactions with parties.Ensured the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.Acted as the initial point of contact for any questions or concernsGauged customer satisfaction throughout the home purchase, home selling, and home improvement processIdentified, assessed and remediated any issues among all partiesFollowed policies and procedures; completed tasks correctly and on time; supported the company’s goals and values.

Explained the differences between types of mortgages and their approval requirements. Collected financial documents and information from clients to complete a mortgage application.Verified and analyzed the information they've gathered to ensure it's complete and accurate.Checked for inconsistencies or missed questions on the application to avoid delays. Reviewed loan agreements to make sure they comply with federal, state, and local regulations. Maintained communication with applicants throughout the process, providing updates and answering questions.