Bobby Singh Email & Phone Number

Liverpool, England, United Kingdom

Manchester, England, United Kingdom

Conducting complex EDD reviews on individuals with links to High Risk, Sanction Countries and SAR’sGathering data using internal systems, trusted external sources and customer contact to create reports.Decision making and recommendations on how to manage a customer relationship, including recommendations to eliminate, retain and review or exit customers.

Manchester, England, United Kingdom

KYC SME assignment with Santander via Momenta, completing detailed inbound and outbound calls to high risk corporate customers to assist them to complete their KYC checks via screenshare calls.Completing detailed outbound calls to customers to assist them with their KYC checks.Offering in depth SME knowledge to customers to ensure smooth.

Manchester, England, United Kingdom

Working for a reputable Nigerian based FinTech Bank as a hybrid Senior Analyst/QC. Screening their existing customer base for potential matches of Special Interest Person (SIP) and Politically Exposed Person (PEP). Responsibilities; Working as a T3 Analyst to QC and close alerts worked by T1/T2. To provide feedback to TLWorking trigger generated alerts to.

Manchester, England, United Kingdom

Consulting Assignment. Financial Crime Operations at UK based Fintech.Working as a senior consultant at a UK based Fintech Bank to reduce a backlog of Circa 50k complex and non-complex SAR cases. From due diligence on a single customer to linking multiple customers, reporting them to the necessary law enforcement agencies and decision making to exit.

Manchester, England, United Kingdom

Reviewing customer transactions, documents and correspondence to establish if they are in line with the bank's current sanction standards. Level 1 performing simple triage tasks to discount non relevant transactions and Level 2, to conduct in depth reviews using internal and external sources to further establish the relationship between the bank customer.

Manchester, England, United Kingdom

Manchester, United Kingdom

Responsible for carrying out end-to-end KYC reviews on High Risk individuals and corporate customers on behalf of a Sweden based global investment bank. Working as part of a larger team to help complete due diligence checks on behalf of the client.Responsibilities;Understanding and experience of different corporate and complex structured entitiesCompleting.

Manchester, United Kingdom

Responsible for carrying out end-to-end CDD reviews on high risk RBS and Natwest commercial customers to ensure bank records are kept up to date and meet regulatory requirements.Remediating corporate customers to the correct standards and processes where the customer’s make up and due diligence requirements are complexComplying with the banks code and.

Manchester, United Kingdom

• AML De-risking and Remediation Operational ProgrammeReverse screening project to Investigate Politically Exposed Person (PEP), Special Interest Person (SIP), Relative or Close Associates (RCA), Sanction Monitoring.
• Selected for secondment for a Remediation programme of over 4 million customers to ensure the bank complies with the regulator and the customers fall within the banks risk appetite.
• Completing detailed reviews of retail and commercial customers using internal and third party solutions including Dow Jones, Hunter (Experian system), SIRA, Detica, Personal Banker (IBM) and Clientwise (Citrix).
• Analysing cases to identify the risk to determine and apply the level of diligence required in line with the banks policies. E.g. CDD, EDD or Exiting from the bank.
• Building relationships with key stakeholders to drive MI where internal data quality is poor. E.g. Britannia accounts.
• Taking part in pilot projects in a test and learn environment to aid the design and implementation of robust processes through discussions and feedback.

Manchester, England, United Kingdom

• Preparing customers for the mortgage journey by qualifying them in the initial stages of the process known as the Decision in Principle. Dealing with service calls and with those customers experiencing financial.
• Providing customers with a Decision in Principle
• Dealing with customer overpayments and payment holidays
• Booking mortgage advisor appointments with customers
• Dealing with customers in arrears, setting up payment plans and diarising repeat calls to follow up progress.
• Going the extra mile with vulnerable customers in mortgage arrears.

Manchester

• Personal & Business Relationship BankingBuilding a relationship with new and existing customers through rapport, to identify their needs in order to match them with suitable product(s) and services.
• Delivering an exceptional level of service and support to customers.
• Demonstrating the use of multi-functional skills by handling Co-op Personal, Business, Smile and Britannia queries.
• Handling dissatisfaction and complaints from customers and escalated them using the correct protocols. E.g. timescales.
• Being performance responsible and taking immediate action on feedback given in coaching sessions.
• Following strict guidelines set by the regulator and bank to achieve competency targets.

Manchester, United Kingdom

• Managing the 24/7 flagship store based in Trafford Park, dealing with the day to day operational running of the business and reporting directly to the regional manager of the North West.
• Fully accountable for the profit and loss account (P&L), ensuring labour expenditure and cost of goods were in line with the store budget.
• Managing a team of over 80 employees in all areas of the business including, retail, warehouse, production, and logistics
• Forecasting the production of fresh doughnuts for in store retail and delivery to the other retail stores, Tesco, WH Smith and Selfridges.
• Organised the successful opening of the new Selfridges Trafford Centre store.
• Overseen The Selfridges Trafford Centre and Cheshire Oaks stores as a career development project.

Btec National Diploma, Further Education, Merit

Gcse, Secondary Education And Teaching, A - C