Bobby Smith Email and Phone Number
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Performance-Driven Senior-Level Management Professional (Electric Cooperative) with professional experience and strong skills in the following areas: Leadership; Strategic Planning; Contract Negotiation; Business Strategy; System Analysis; Employee Engagement; Quality Improvement; Increased Efficiencies; Information Technology Management; Developing Business Solutions for Key Corporate Initiatives.Background encompasses extensive professional experience utilizing proven management skills; able to grow and develop business through the growth and development of individuals; subscribe to the seven cooperative principles, focusing on member service with an emphasis on transparency, education and unity that will sustain the cooperative business model for future generations.Strengths: Proven leadership skills; skilled in developing business solutions for key corporate initiatives; successful in fulfilling corporate vision and mission; adept at facilitating negotiations in order to reach desired outcomes in complicated situations; accomplished and effective communicator who possesses the capacity to inspire and motivate others to strive for excellence; self-motivated.Areas of Expertise: Management; Hiring; Training; Supervision; Employee Motivation; Employee Performance Evaluations; Delegating Duties; Continuous Improvement; Short & Long-Term Strategy Development; Maintaining Technology Solutions; Providing Cross-Functional Operational Leadership; Staff Development; Achieving Business Profitability (Subsidiary); Reducing Bad Debt; Reducing Overtime; Business Analysis; Developing Sales Strategy; Monitoring Competition; Account Retention; Improving Hiring Practices; Implementing Accountability Matrix; Process Improvement; Problem Identification/ Resolution.
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President & CeoNew Horizon Electric Cooperative May 2019 - Present
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Vice President Of Information TechnologyLaurens Electric Cooperative Oct 2000 - May 2019Laurens, Sc, UsLeadership:*Provide cross-functional operational leadership to peers and junior managers to implement technology, policies and procedures that improve performance and member service.*Develop IT staff through training and personal guidance to obtain employee and corporate goals.*Hire, train, supervise, motivate and evaluate employees performance.System Analysis: *Laurens Electric Cooperative, Inc. converted its Customer Information Financial Information, Geographic Information and Outage Management Systems.*Analyzed system processes by job across the enterprise to implement systems and solutions that improved efficiencies as well as providing increased member service.*Implemented a Mobile Workforce Management Solution to electronically route service orders for the enterprise.Strategic Planning:*Facilitate annual technology strategic plan for enterprise information systems.*Manage a short/long-term strategy for maintaining leading edge technology solutions for the cooperative.Increased Efficiencies:*Designed, developed and implemented a work management solution to improve process flow across multiple functional areas.*Design based on months of analysis of customer service, staking, engineering and operations processes.*Resulted in workflow that gave updated work status of all jobs in order to provide greater visibility into production as well as accurate information for customers.(From 2000 until 2005, employed as Systems Analyst) -
General ManagerAlarm Monitoring Center Of Sc, Llc Oct 2006 - Jan 2011(The Alarm Monitoring Center of SC is a wholly-owned subsidiary of the cooperative that provides security monitoring for the cooperative and other security dealers throughout the United States).Turnaround:*Converted annual loss into a profit within 15 months.*Reduced monthly bad debt accrual from an average of $4,000 to $0 in 24 months.*Increased productivity by over 10% and reduced errors by over 25% through training and development.*Reduced overtime expenses from an average of $750 weekly to $0 by modifying shift schedules.Business Strategy:*Analyzed pricing and service offerings of competition to develop a sales strategy based on competitive pricing with first-class service.*Resulted in the acquisition of approximately 8,000 new monitored accounts within 18 months.*Account retention grew to approximately 95% from 68% during the economic downturn of 2008 while other companies were experiencing decreasing retention rates.Employee Engagement:*Improved employee hiring practices to recruit candidates.*Implemented an accountability matrix for tracking employee performance and a reward system for attaining performance goals.Contract Negotiation:*Successfully negotiated contractual agreements with vendors, partners and customers.*Obtained lower pricing on communications vendor contracts while strengthening relationships that resulted in improved response and service.
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It ManagerAmerican Metric Corporation Aug 1997 - Sep 2000
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Distribution Center Area ManagerWalmart Distribution Center Aug 1992 - Aug 1997Hopkinsville, Ky, UsData Processing Supervisor, Process Flow Coordinator, Orderfilling Area Manager
Bobby Smith Skills
Bobby Smith Education Details
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Liberty UniversityBusiness Management Information Systems -
University Of Wisconsin-MadisonNreca Robert I. Kabat Management Internship Program
Frequently Asked Questions about Bobby Smith
What company does Bobby Smith work for?
Bobby Smith works for New Horizon Electric Cooperative
What is Bobby Smith's role at the current company?
Bobby Smith's current role is President & CEO at New Horizon Electric Cooperative.
What is Bobby Smith's email address?
Bobby Smith's email address is bs****@****he.coop
What is Bobby Smith's direct phone number?
Bobby Smith's direct phone number is +186468*****
What schools did Bobby Smith attend?
Bobby Smith attended Liberty University, University Of Wisconsin-Madison.
What skills is Bobby Smith known for?
Bobby Smith has skills like Leadership, Strategic Planning, Employee Engagement, Business Intelligence, Supervision, Developing Business Solutions, Continuous Improvement, Staff Development, Quality Improvement, Customer Service, Operations Management, Contract Negotiation.
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