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Bobby Thomson is listed as Strategic Sales, Retention and CX Executive | Membership Churn Focused | Technology and Cloud Solutions Partner | Advocate for helping Owners and Operators | Entrepreneurial Driven | CEO at Retention Express LLC, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at cortlandpartners.com and a matched LinkedIn profile for Bobby Thomson.
Bobby Thomson previously worked as CEO / Founder at Retention Express Llc and Member at Revgenius. Bobby Thomson holds Bachelor Of Science, Industrial Management from Georgia Tech Scheller College Of Business.
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AeroLeads found 2 current-domain work email signals for Bobby Thomson. Compare company email patterns before reaching out.
Highly motivated, entrepreneurial driven and agile Sales/Retention/CX Leader with demonstrated success in people management, direct sales, operations, retention and customer success. Startup experienced in developing business strategies, GTM planning and implementing the best tech stack to track, manage and drive CX influence across the 360 journey of a customer. Specialization in the membership/subscription space where owners (Small Business to Private Equity) rely on Recurring Revenue - Monthly and Annually (ARR) and have overseen $225M+ ARR in my sales career. This has given me great confidence in building my company, www.RetentionExpress.com, to close the back door of churn for companies and multi-unit operators by currently providing full service CX support over 20 states, 5 time zones and growing teams covering the East and West.Long track record of teams over delivering on sales goals in large scale sales environments at AT&T for 22 years and do it all, startup environment launching a global supply chain to the market. Well versed in the gathering of data and mining for actionable insights, leading and developing high performing teams in Retention Call Centers as well as Sales including BDRs, Account Executives and Enterprise (Major Account) Reps. - Retention and strategic initiatives to improve churn and learn from exiting customers. - Failed credit card payments and recovery- Multichannel Sales Growth. Direct / Indirect Sales Channels including Enterprise and Mid-Market level clients.- P&L Accountability. Sales Playbooks. Sales Process Improvements. Comp Plans & Incentives.- Recruit and Hire National and Regionally based teams.- Manage Key customer relationships effectively for both growth and retention of ARR.- Highly collaborative and builds excellent relationships, internally and externally.- Full Tech stack selection and implementation from a white box including: Salesforce, NetSuite and Zendesk Expertise, ZOHO CRM, Thryv, Asana, PM Software and Slack to name a few. Proud accomplishments are many including launching my own company from an idea through execution but nothing more than the joy of being a kid again with a 11 YO daughter and 7 YO son back in my hometown of ATL. Go Jackets #THWGAlways looking forward to learning something new and sharing to others. Thank you for your professional connection!Car Wash Industry | SaaS | MarTech | Supply Chain | Building Materials | Construction - Multifamily | Telecom bobby@retentionexpress.comwww.RetentionExpress.com904.451.0461
Listed skills include Sales Coaching, Brand Development, Google Adwords Certified, Sales, and 46 others.
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Retention Express is a dynamic, customer experience management platform that delivers the best support ROI for membership-driven businesses. We are focused on closing the back door of churn, improving brand reputation, and providing valuable data to our customers for real-time actionable insight to create the highest level of customer experience customers.
New York, US
RevGenius is a group of revenue-generating sales and marketing professionals brought together to learn, share, support, and grow with each other. You can consider us your alt work family!
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Modern Sales Pros is the world's largest community for leaders in sales, operations, enablement and related disciplines. Our mission is to help our community learn how to solve the biggest challenges they face (and would otherwise bang their head against the wall trying to solve).
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Providing a complete line of warranties and risk management solutions for single family builders and multifamily owners and general contractors. Led the Southeast builder division sales team that covers GA, SC, NC, TN, KY, ALA, MS and LA.
Atlanta, GA, US
A start-up subsidiary of Cortland Partners, a vertically integrated global real estate investment firm, top 15 U.S. multifamily owner and management firm with 65,000 apartments under ownership. CASK is a full service, global supply chain that designs, manufactures, imports and distributes luxury interior finishes for B2B, multifamily ecosystem including.
Atlanta, Georgia, US
Relocated from Jacksonville, Fl to Atlanta, Ga to launch all 3rd Party Sales initiatives for global supply chain and turnkey construction sales for large multifamily projects and commercial.
Thryv Software - (formerly AT&T). Promoted to recruit and train a team of 10 Account Executives across expanded region of Florida and hyper-focused on new business development growing SaaS Software business solutions and increasing ARR with other performance based online and mobile advertising. My region finished top 10% nationally two years in a row.
Thryv (formerly AT&T ).Promoted to launched a new division for Customer Experience inbound call center that specializes in the retention of customers through a team of 15 hybrid sales and customer service representatives. Tasked to create and improve the customer experience by all means necessary to effectively improve our Net Promoter Score. Duties.
AT&T Promoted. Responsible for the Major Accounts Division that represented AT&T's largest & most complex advertisers in North Florida. Led up to 12 Enterprise Account Sales professionals that handled 7% of all advertisers but approximately 42% of all revenue for AT&T for North Florida.2013 105.7% of objective2012 105% of objective2011 100.4% of.
Dallas, TX, US
Promoted and relocated by BellSouth from Charlotte, NC to Jacksonville, Fl. - Responsible for maintaining and growing $12 million in annual revenue for print yellow pages and internet advertising including yellowpages.com and SEO marketing solutions.- Motivate and manage on average 8 sales professionals at any given time. - Assist in hiring, training &.
Dallas, TX, US
AT&T (acquired BellSouth). High Performing and awarded Account Executive including: Sales rep of the Year, 5 Time Presidents Club Winner, 9 time sales leader in various NC markets, Mentor for new hires, Local Quality Council Member, Union Job Steward.
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Bobby Thomson works for Retention Express LLC.
Bobby Thomson is listed as Strategic Sales, Retention and CX Executive | Membership Churn Focused | Technology and Cloud Solutions Partner | Advocate for helping Owners and Operators | Entrepreneurial Driven | CEO at Retention Express LLC.
AeroLeads has found 2 work email signals at @cortlandpartners.com for Bobby Thomson at Retention Express LLC.
Bobby Thomson is based in Atlanta, Georgia, United States while working with Retention Express LLC.
Bobby Thomson has worked for Retention Express Llc, Revgenius, Modern Sales Pros, Rmt Ventures, and 2-10 Home Buyers Warranty.
You can use AeroLeads to view verified contact signals for Bobby Thomson at Retention Express LLC, including work email, phone, and LinkedIn data when available.
Bobby Thomson holds Bachelor Of Science, Industrial Management from Georgia Tech Scheller College Of Business.
Bobby Thomson is listed with skills including Sales Coaching, Brand Development, Google Adwords Certified, Sales, Marketing, Training, Leadership, and Negotiation.
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