Experienced Senior Financial Services Professional, with several years of experience in Corporate Operations Management at a Fortune 500 Financial Institution. Extensive background in managing marketing, community outreach, and projects for major multinational corporations. Proficient in managing high-visibility strategic initiatives including developing operational processes and standardizing/streamlining business processes to improve efficiency and productivity. Possesses excellent leadership and communications skills demonstrated through the ability to lead teams of individuals while ensuring adherence to policies and procedures as well as maintaining superior levels of customer service and satisfaction. Proven ability to develop and maintain client relationships resulting in revenue growth year over year. As to community outreach, I developed numerous working relationships within the target communities which were essential to our long-term success. Understanding our need for membership and the community's continued loyalty.