 Improve the spa & health club service standard and maintain the daily operations Keep the high quality of each treatment and review guest comments to improve service skills or environments. To ensure the swimming pool water quality were follow the sport bureau requirement. To ensure tennis court were running well. Health Club membership promotion planning and sales project. To ensure all spa associates understand and observed the company rules & regulations To ensure all spa associates was follow the company hygiene & grooming standard Spa business planning and staff requirements Spa Center furnish and decorate updating Continuously Treatment room and service standard updating in each time. Promotion proposal in each seasonal and special festival. Complete the spa budget and email the daily report, monthly report to head office. Weekly meeting were necessary with whole associates Keep good cooperate relations with each department  Building good relations with customer Pay attention to service with VIP guest  Plan the membership sales promotions and treatment promotions  Daily clean list and monthly clean list to prepared necessary Training schedule of English and service skill are necessary  In charge of daily purchasing to achieve the cost control  Associates duty roaster are reasonable to arrangemet

 Improve the spa & health club service standard and maintain the daily operations Keep the high quality of each treatment and review guest comments to improve service skills or environments. To ensure the swimming pool water quality were follow the sport bureau requirement. To ensure tennis court were running well. Health Club membership promotion planning and sales project. To ensure all spa associates understand and observed the company rules & regulations To ensure all spa associates was follow the company hygiene & grooming standard Spa business planning and staff requirements Spa Center furnish and decorate updating Continuously Treatment room and service standard updating in each time. Promotion proposal in each seasonal and special festival. Complete the spa budget and email the daily report, monthly report to head office. Weekly meeting were necessary with whole associates Keep good cooperate relations with each department  Building good relations with customer Pay attention to service with VIP guest  Plan the membership sales promotions and treatment promotions  Daily clean list and monthly clean list to prepared necessary Training schedule of English and service skill are necessary  In charge of daily purchasing to achieve the cost control  Associates duty roaster are reasonable to arrangement  To responsible for incharge the daily operation of hotel gift shop in the lobby

For Regional Director of Operations at XiamenImprove the spa service standard and maintain the daily operations.Keep the high quality of each treatment and review guest comments to improve service skills or environments.To ensure all spa associates understand and observed the company rules & regulationsTo ensure all spa associates was follow the company hygiene & grooming standard.Spa business planning and staff requirements.Complete the spa budget and email the daily report, monthly report to head office.Weekly meeting were necessary with whole associates.Keep good cooperate relations with each department. Building good relations with customer.Pay attention to service with VIP guest. Plan the membership sales promotions and treatment promotions. Daily clean list and monthly clean list to prepared necessary.Training schedule of English and service skill are necessary. In charge of daily purchasing to achieve the cost control. Associates duty roaster are reasonable to arrangement. For Assistant area director of operationsAccording with spa space to setting the furniture, decorations and room setting follow company standard.According with spa & hotel rental agreement to communicate with hotel main contact person and follow the related questions (spa extension number, equipment handover, monthly reconciliation process, internet connect, water temperature in shower room, air-conditional test, sauna, steam and Jacuzzi system test). Design the tent card to put in each hotel room, and poster put in hotel lobby.Purchase any supplies of spa & fitness. Building any service procedure, LSOP & JD and useful form to waiting for use.Report to hotel manager the current situation of spa and fitness preparation.Handover to spa manager when completed pro-opening. Arrange therapist trainer to training the whole treatment skills and procedure, report the training rate to me.Make sure service standard and associates was follow company & hotel standards.

 Prepare and display the gym rules & regulations to according with hotel and government requirement. Maintain the fitness equipment and keep clean  Make sure all the machines are working well. According to customer requirements to addition and purchase the new equipment as necessary. Make sure all employees were accordance with company L.S.O.P. & Job descriptions. Keep the pool temperature and in door temperature are in good conditions. Make sure offer the high quality service to achieve company & 5 star hotel standards. Make sure all chemicals were put in the pool under different condition. According to customer requirement to planning aerobic schedule. Planning sales promotion for membership and products. Complete the membership filing system  Complete the plan of Membership benefits  Maintain the old member and motivate they renewal their membership Any monthly report (e.g. monthly revenue report, membership sales report, swimming goods sales report, monthly guest usage statistic etc.) deliver to D.O.R  Monthly settlement of aerobics instructor salary, membership selling commission, consignment of swimming goods pay out, clean contract monthly pay out, etc.) Monthly reconciliation with financial department  Amenities to prepare in separate male & female locker room Associates duty roaster are reasonable to arrangement  Associates annually assessment to review their work Prepare any useful form during daily operations