Bobby Abraham Email & Phone Number

San Francisco, California, Us

Voice Ordering- Built Voice Ordering business (new bet by DoorDash) from ground up by analyzing restaurant market landscape, assessing product market fit, selling into enterprise accounts, and pursuing expansion strategies - grew the business over 700% in one year (fastest growing business at DoorDash)- Developed numerous processes and tools across business operations, product operations, and partner management to take business from scrappy bet to well oiled machine. Independently built Support team to handle inbounds and resolve merchant issues, acting as indirect manager for 4 staff- Managed portfolio of 10+ enterprise accounts (post sale), along with one direct report. Currently managing approx. $2M in annual revenue- Built frameworks and tools to manage leadership reporting, including rigorous use of OKRsDoorDash Developer- Launched the DoorDash Developer program (API for third parties to request deliveries) and grew developer count from 2 to 78 over the course of 6 months. Executed on several growth strategies including influencer partnership, expanding coverage for alcohol deliveries, and Postman partnership- Developed Analytics dashboards using SQL/Sigma to quantify operational and financial KPIs

New York, Ny, Us

ASAPP is a unicorn startup that helps the largest enterprises in the world build digital first contact centers, specializing in machine learning assisted customer and agent experience- Led company's entry into airline vertical, implementing solutions that proved out value quickly and building win-win relationships that ultimately converted multi-year contracts- Managed product delivery and integration into client's technical ecosystem, driving customer-centric automation and guiding client's towards solutions to meet business and personal KPIs- Built team-wide implementation methodologies and best practices- Designed and managed delivery of scalable product improvements to align with market needs

New York, Ny, Us

VirtualHealth is a healthcare startup specializing in Care Management technology solutions for payers (insurance companies).- Led product implementations at major government health payers and consulted on strategic initiatives- Developed specifications / requirements for product enhancements and managed delivery through internal testing / scope refinement, user acceptance, and training- Built processes to scale the business and team by developing hiring assessments, documentation templates, and establishing roles and responsibilities

London, Gb

- Managed implementation of metering technology for a large power and utilities company, including solution design and testing- Assessed global market entry options for airplane manufacturer- Analyzed program performance for a technology services company implementing a Medicaid Management Information System

Syosset, Ny, Us

Designed building systems for commercial properties in the New York metropolitan area