Bobby Agus Irawan Email & Phone Number

Indonesia

- Responsible for implementing and integrating CyberArk’s privileged access management solutions for clients- Maintain deep knowledge of CyberArk products like Central Policy Manager (CPM) and Privileged Session Manager (PSM) to troubleshoot configurations and optimize system performance- Collaborate with clients to design secure architectures, integrating CyberArk with other tools and offering best practice advice- Manage projects from planning to deployment, focusing on delivering tailored solutions- Assess and mitigate cybersecurity risks related to privileged access- Work closely with sales and support teams, and stay updated with the latest CyberArk features and cybersecurity trends to ensure effective client support and continuous improvement

Jakarta Raya, Indonesia

L2 CyberArk Technical Support, PAM Self-Hosted Product

North Jakarta, Jakarta, Indonesia

- Maintain IT equipment such as server, network infrastructure, as well as end-point and networkdevice- Troubleshoot and resolve technical issues for server, network equipment, and end-point userproblems- Work non-standard hours and shift-based schedules to monitor running devices in the productionarea- Communicate and report all running IT equipment to the supervisor

Jakarta Selatan, Jakarta, Indonesia

- Maintain IT equipment such as server, network infrastructure, as well as end-point and network device- Configure and troubleshoot server-related problem on Windows and Linux OS- Support helpdesk issues such as email, file sharing, and operating system

Jombang, East Java, Indonesia

- Handle server migration project and infrastructure development- Maintain, monitor, troubleshoot, and configure all server to make sure business can run properly- Provide IT helpdesk support to all department user (Active Directory, Fileserver, OS, domain user access)- In charge of all IT device such as CCTV, pabx, printer, and attendance machine

Balikpapan, East Kalimantan, Indonesia

- Involved in project implementation and support the network infrastructure- Maintain, troubleshoot, and configure all network devices to support implementation on projects- Monitor and troubleshoot problems that occur after implementation- Supporting end-user with software installation and custom hardware using fleet management system

Bachelor'S Degree, Sistem Informasi

Associate'S Degree, Computer/Information Technology Administration And Management, 3.39/4.00

Activities and Societies: Entrepreneurship, football, and student association Interested in IT since I was in senior high school.