Bobby Bartlett Email & Phone Number

Germantown, Maryland

- Developed and implemented comprehensive marketing plan for advertising, media relations and audience development for performances, education programs, camps and event rentals- Oversaw creative direction and strategy of print and digital marketing campaigns, maintained relationships with print vendors, personally managed in-house direct mail campaigns from concept, to design, printing, targeting and mailing- Created digital marketing campaigns using Facebook pixel data and layered… Show more - Developed and implemented comprehensive marketing plan for advertising, media relations and audience development for performances, education programs, camps and event rentals- Oversaw creative direction and strategy of print and digital marketing campaigns, maintained relationships with print vendors, personally managed in-house direct mail campaigns from concept, to design, printing, targeting and mailing- Created digital marketing campaigns using Facebook pixel data and layered targeting on platforms like Facebook, Instagram, and Google AdWords- Managed company website through Wordpress CRM including writing and editing content, and creating interactive new content for website while overhauling user experience with “mobile first” design- Created content for company website, and social media platforms like Facebook, Twitter and Instagram including written posts, photos, video and live-streaming- Oversaw content, design and strategy of e-newsletter and e-mail marketing campaigns- Developed and managed marketing budget with ROI reporting using Google Analytics, Facebook Business Manager and internal tracking tools- Collaborated with other department heads to ensure effective promotion of each program, meeting other departments’ communication needs, and achievement of goals Show less

District 39

Germantown, Maryland

SeatCaptain seeks to bridge the gap between sales professionals and the tools they use to be successful. Our software solutions are designed by veteran sales professionals who grew frustrated with tools created by software developers who are disconnected from the specific needs of the pros who will use them.

Washington D.C. Metro Area

- Head of all aspects of ticket sales operations for the Washington Spirit of the National Women's Soccer League- Manage a staff of a Sales Manager and four Inside Sales representatives- Oversaw reconstruction of sales department from an outsourced model to fully in-house and self-sufficient, along with launch of Inside Sales program- Manage all Box Office and Customer Service operations- Oversee the execution of all grassroots marketing initiatives with the goal of driving… Show more - Head of all aspects of ticket sales operations for the Washington Spirit of the National Women's Soccer League- Manage a staff of a Sales Manager and four Inside Sales representatives- Oversaw reconstruction of sales department from an outsourced model to fully in-house and self-sufficient, along with launch of Inside Sales program- Manage all Box Office and Customer Service operations- Oversee the execution of all grassroots marketing initiatives with the goal of driving ticket sales, gaining qualified lead database, creating sponsorship inventory, and strengthening fan connections- Oversee creative and production of all print marketing and promotional materials, including schedule cards, digital graphics and sales collateral across all Front Office departments- Develop and execute annual Ticket Sales marketing campaigns Show less

Washington D.C. Metro Area

- Exceeded 2014 revenue goals by 150%- Drove 75% growth in marketing database from 2013 to 2014 season- Managed sales team to 2nd-best revenue in league in 2013 and 2014- Led staff in season ticket sales in 2013 and 2014- Responsible for all internal ticket operations, box office management, gameday gate operations and handling customer service issues- Prospected and closed team's first cash sponsor- Directed and led execution of team's marketing efforts key youth… Show more - Exceeded 2014 revenue goals by 150%- Drove 75% growth in marketing database from 2013 to 2014 season- Managed sales team to 2nd-best revenue in league in 2013 and 2014- Led staff in season ticket sales in 2013 and 2014- Responsible for all internal ticket operations, box office management, gameday gate operations and handling customer service issues- Prospected and closed team's first cash sponsor- Directed and led execution of team's marketing efforts key youth soccer and adult soccer fan markets Show less

Washington D.C. Metro Area

- Work with FSE ticket sales executives at a number of universities nationwide to ensure professional development, consistent achievement of sales goals and execution of "Sales Playbook"- Regular sales training and mentorship calls with FSE College sales reps- Responsible for recruiting, candidate screening and making recommendations on hires- Involved with recruiting special guests for FSE's bi-weekly "Ticket Sales Tuesday" conference call

Chicago, Illinois

- Sold premium and hard-to-get tickets for concerts, sporting events and theater shows nationwide- Call center-based phone sales with individual and team goals based on average order size and sales conversion rate- Sold over $750,000 in inventory over first six months- 4th highest close rate out of 25+ member team

Chicago, Il

- Sold and managed season ticket and group accounts- Highly active in networking on game nights and in community events throughout Chicago- Established strong relationships with existing Season Ticket Holders to generate new business through referrals- Sought out new business through cold calls and lists of previous buyers- 75-125 outbound calls per day

Blaine, Mn

- Elite ticket sales training led by top MLS sales professionals with outside training by renowned sales experts including Bill Guertin and Greg Bennett.- Participated in intense sales campaigns making over 100 calls daily selling season tickets, multi-game packages and groups to Ticketmaster lead lists- Finished 3rd of 16 in total revenue at the conclusion of the 35-day Part I, which included week-long campaigns for the LA Galaxy, Vancouver Whitecaps, Chicago Fire and FC… Show more - Elite ticket sales training led by top MLS sales professionals with outside training by renowned sales experts including Bill Guertin and Greg Bennett.- Participated in intense sales campaigns making over 100 calls daily selling season tickets, multi-game packages and groups to Ticketmaster lead lists- Finished 3rd of 16 in total revenue at the conclusion of the 35-day Part I, which included week-long campaigns for the LA Galaxy, Vancouver Whitecaps, Chicago Fire and FC Dallas.- Graduated at the conclusion of the second month with $14,659 combined total revenue, most in the program. Show less

Bowie, Md

- Designed and edited team media guide- Numerous graphic design projects for marketing materials, web graphics, etc.- Wrote post-game stories for website after every game in addition to features for website and game day program- Participated in developing and executing team marketing initiatives- Grassroots marketing through school appearances/assemblies, community events, etc.

Baltimore, Md

- Responsible for selling group and season tickets, largely over the phone. Made 50-100 outbound calls daily.- Primary customer service representative on gamedays- Heavily involved in grassroots marketing through youth soccer, community events and team appearances- Returned as a communications intern in 2009. Wrote, designed, researched and edited 56-page season guide

Washington, D.C.

- Found stories on team in local and national media- Wrote press releases, website features, game notes for media and content for media guide - Extensive copy editing for media guide

Master Of Arts - Ma, Social Studies Teacher Education

Bachelor Of Arts - Ba, Communication Arts

3.3 GPA; 4x Dean’s List

Journalism