Lead team in developing AI-enhanced products prioritizing patient and caregiver needs in managing severe illnesses. Collaborate closely with stakeholders to ensure alignment with end-user needs and to translate complex AI/ML concepts into actionable product features. Conducted market analysis on AI/ML trends, identifying opportunities for innovation and competitive differentiation. Provided strategic guidance on the development and deployment of AI/ML-driven solutions. Created product strategies that leverage AI/ML technologies to automate processes.- Spearheading the development of AI-driven solutions to address key healthcare challenges and improve patient care management.- Drive a new AI/ML initiative to empower users with better access to healthcare resources, aligning product strategies with company objectives.- Integrating user feedback into product features to ensure that patient needs were prioritized, leading to improved outcomes.- Streamline project execution by driving data-informed decisions, consistently delivering high-quality solutions on time.

Directed the development and successful launch of AutoNation Mobility’s Operations Platform, integrating multiple customer management systems into one unified platform. Defined product vision, strategy, and roadmap, aligning with business objectives and market demands to drive revenue growth. Monitored key product performance metrics, iterating on product features to enhance functionality and meet customer needs.-Led the creation of a unified platform that improved order processing efficiency by 87.5% and enhanced customer management workflows.- Implemented data-driven improvements that optimized platform performance, ensuring it met business and customer needs.- Supervised cross-functional teams throughout the product lifecycle, achieving seamless integration and operational improvements.- Prioritized customer-centric design, refining features based on user feedback to elevate customer interaction and satisfaction.

Led R&D and proof-of-concept (POC) projects focused on solving complex business challenges using cutting-edge technologies such as LLMs and API integrations. Defined and implemented long-term product strategies that align with overall business goals, market trends, and customer needs. Collaborated with engineering, marketing, sales, and customer success teams to ensure product development aligns with strategic goals and timelines.- Created an ESG Global Assessment Platform that reduced evaluation and planning time by 90%, enabling faster implementation.- Led cross-functional teams in developing a Program Management platform for Microsoft, improving team efficiency by 25%.- Spearheaded R&D initiatives that leveraged emerging technologies to deliver innovative solutions for complex business problems.- Optimized operational workflows, consistently delivering impactful results through process improvements and data-driven insights.

Provided strategic leadership in technical product management for several clients across multiple industries, focusing on leveraging technology to solve problems, creating operational improvements and business alignment. Led cross-functional teams from concept to launch, using data analytics to drive decisions, optimize workflows, and enhance customer experiences. Managed vendor partnerships to ensure seamless integration of feature-rich, customer-centric solutions. Drove product innovations by leveraging machine learning to solve key business challenges.- Albertson’s Order Fulfillment Platform: Led engineering and data teams to enhance the order fulfillment service using machine learning and data analytics. Implemented historical order data analysis to validate business cases and improve store manager UX features. Enabled Albertson's to navigate the COVID-19 online ordering surge with optimized staffing and slotting tools.- GIG CarShare Mobile App: Managed the entire product lifecycle for the GIG CarShare app, introducing features such as Golden Gig and dynamic zoning. Collaborated with platform vendors to optimize car-sharing tools and maintain a competitive edge. Enhanced the customer experience through continuous iteration based on user feedback and data insights.- VSCO Montage Feature and Performance Data Pipeline: Led cross-functional teams in the development of the Montage feature, providing customization options to 30M users. Spearheaded the creation of VSCO’s internal data pipeline, providing insights into performance metrics as the user base expanded. Improved user engagement by delivering data-driven enhancements that aligned with customer needs.

Innovatively developed a new technical product in the cleaning chemical industry by transforming a 3-year training curriculum into the iBet Facility Resources web application suite, enabling sales personnel to become active in 3 months through these tools.

As a freelancer and entrepreneur I have had the opportunity to develop overarching product strategy and go-to-market for web applications and L&D resources for various organizations.

• Served as Agile Coach, managing the product backlog, release planning, sprint planning, to determine the velocity and priority for each application’s launch• Facilitated all agile ceremonies such as iteration planning, sprint reviews and retrospectives• Responsible for product delivery (Scheduling, Budgeting, Scope Management and resource management, etc) and maintenance of delivered products. • Manage the development of custom Web and Software Application projects for various businesses• Work with clients to develop web solutions to grow and sustain web visibility, enhance business efficiency, increase customer engagement, develop SEO and marketing strategy.• Collaborate with Designers, Developers, Content Writers, and SEO specialists to develop the most effective projects as efficiently as possible.• Aid in the maintenance of Project Development budgets, Project Delegation, and Internal Processes

- Worked with volunteer board of directors and other community and business leaders to identify, recruit, train,guide, and inspire them to become involved in youth programs.- Developed processes to enhance program development through collaborative relationships, volunteerrecruitment and training, fundraising, membership recruitment and retention.- Managed securing financial support for programs in assigned area.

• Teach Visual Communications Design and Multimedia Software and Design Principles• Evaluate and Develop Course material for Visual Communications, Multimedia, and Design Courses• Develop Lesson Plans for Visual Communications Courses• Established Project-based Visual Communication Organization (VC Focus)• Develop networking connections between ITT Visual Communications Program and the Local Visual Communications industry

• Manage Multimedia E-Learning and Strategic development projects• Collaborate with clients, development team, and account managers to enhance project development process• Aid in the development of both Flash based and HTML based E-Learning modules• Consult during the development of Corporate Strategic Development tools• Quality assurance testing of multimedia projects during development process

• Specialized in web development, web‐marketing strategies, and graphic design• Managed web and multimedia projects for several organizations and businesses• Worked with businesses to develop web solutions to enhance revenue, customers, and company image• Hired and Managed Sales representatives and Computer technicians

• Managed each individual multimedia project as well as the TECS program structure• Managed 25‐30 college students and overlooked their TECS projects to insure completion by• the end of each semester• Assisted in developing ideas for semester projects to enhance course learning experience• Worked in teams with other college students to collaborate with instructors on semester long• projects to enhance course learning experience.• Developed Instructional media and websites for various course projects