Regional Manager
CurrentSuccessfully leading 12 locations across MN/ND/WI to meet and exceed top line sales and key performance indicator results. Accomplishing results through the careful selection, coaching and developing of store leaders that embrace a "what's possible" mentality. Training and empowering store leaders to foster and support a culture of delivering a best in class customer experience to set us apart from all competitors so that we continue to capture market share. Establishing clear expectations in relation to customer experience and delivering in the moment feedback that strengthens and aligns behaviors with expectations. High standards in staffing, training and perpetual performance management is embraced by each store team with a clear understanding of how individual performance contributes to our region and company's short and long term success.